In busy convenience stores, it’s all go. Mums are racing around the aisles trying to do a weekly shop in record time, children are in ninja mode stealthily putting sweets into the basket unnoticed, and staff are constantly on the move restocking shelving and directing customers to checkout areas - there’s always a constant flurry of activity.
Quite often in the hustle and bustle of your store, accidents will occur and unfortunately cannot be avoided no matter how many health and safety policies you have in place. All it takes is an avalanche of apples, a spillage in aisle 12 or a puddle from wet weather conditions to cause an injury.
Serious medical emergencies that you have no control of may also occur which is why it is vital that you have qualified first aiders on duty to deal with a crisis protecting both customers and members of staff.