Our Values

Our Values

World-class: We understand the bigger picture and are committed to providing excellent customer service from the first contact our customers have with us and throughout our continuing relationship.

Integrity: Our high standards are at the core of what we do and are what set us apart from our competitors. Conducting ourselves with honesty, professionalism and courtesy is paramount to who we are and what we do.

Supportive: The people who make up our organisation are essential to our success; which is why we work as hard as we can to fully support them in both personal and professional capacities.

Excellence: For us, excellence is evident in both our team and in our service. All our colleagues have a strong work ethic and a real passion for their role – helping us to continue being the most excellent service provider out there.

 Our Vision Statement

imperative training's vision is to be the most recognised first aid training provider in the UK for outstanding first aid courses and exceptional customer service to medium and large sized businesses that require in-house first aid training across multiple sites. 

Our Mission Statement

imperative training's mission is to provide outstanding first aid training courses ensuring each learner has the competence and confidence to become a safe, prompt and effective first aider and ensuring our customers meet their legal and moral obligations to provide workplace first aiders whilst paying a fair price for our services. 

If you support our values and want to know a little more about the inner workings of imperative training, be sure to check out our About Us page.