From a tiny enterprise in a spare bedroom to the largest independent first aid training provider in the UK, get to know imperative training...
In the third bedroom of David and Rachael Howarth's first home is where imperative training truly began in 2003. But instead of the 20 full-time staff and 200+ nationwide trainers we have today, there was just one first aid trainer in the company - and this was David! (But you can call him Dave).
With a goal to become the number one first aid training company in the UK, Dave and Rachael focused on filling their freelance training diary to first begin establishing imperative training's own customer base. It was this which laid the foundation for Dave to develop the dynamic, fun and unique training style we still proudly deliver to this day.
From day one, Dave and Rachael strived to work with blue chip organisations, knowing that these businesses would share the same values and goals as the growing imperative brand. Despite a challenging economic climate, Dave and Rachael were able to build a successful business and in 2005 were thrilled to welcome House of Fraser as their first major client, who still to this day chooses to work with imperative training.
Nationwide Trainers, E-learning and Accreditations, oh my!
Since 2006 imperative training has gone from strength to strength, welcoming a large team of nationwide trainers to teach our courses and hiring a Trainer Manager to ensure the delivery of each session is the same high-quality and engaging experience as when Dave first began the company.
Fast-forward to 2011 where we launched our websites, featuring our suite of online health and safety courses including Food Safety, Manual Handling and AED Training as well as being a hub for our exclusive first aid tips and informative blog articles.
Since establishing ourselves in the training world, we've welcomed big brand names to our customer base and have continued to build strong business relations with them to this day! So far we've worked with clients such as Starbucks, Sainsbury's, Costco, Kidsunlimited, Selfridges and Radisson Edwardian Blu Hotels and look forward to building relationships with more companies as we continue to expand and grow.
In October 2013, the HSE dropped approval for first aid and training companies, leaving us to choose between continuing to provide our training courses with no approval or become an accredited provider.
For us, this decision was a no-brainer; of course we wanted to be able to provide accredited courses to our clients! And so we became a Diamond Approved Centre of TQUK, this means all of our training is of the highest quality and we can proudly provide nationally recognised qualifications to our learners.
Going Above and Beyond
Since first becoming established as a company in 2003, imperative training has gone above and beyond not only in the first-class training is provides, but in its determination to develop, grow and constantly come out on top against any other organisation.
As we first began to become known in the training world, we created our very own set of company PILOT values which we strive to embody in every aspect of work we do, these are Passionate, Integrity, Learning, Ownership and Team Work. These values provide a clear insight to how we work as a company; one which cares not only about the high standards that we regularly deliver, but how as a small company we can take on a big business mindset in order to achieve our goals and also the care we take towards the well-being of our own team which has helped build the success of the brand.
So what's next for imperative training? Well you'll have to stay tuned for that one. Last year saw us launch our exclusive first aid app as well as develop our new range of exciting E-learning courses which debuted earlier this year. 2016 also allowed us to broaden our range by unveiling a selection of open courses which has helped us provide learners with a variety of learning options, giving everyone the opportunity to reach their goals.
No matter what our plans, we aim to deliver each one with the same passion and purpose which first created imperative training, to continue to make the success of Dave and Rachael's dream a reality.
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