Burns & Scalds

Burns & Scalds

on Tuesday, 03 March 2015.

We've provided you with a full list of DO's and DON'Ts when it comes to treating burns and scalds to help you provide the most beneficial treatment to a casualty.


  • Cool the burn down by running it under cold water for a minimum of 10 minutes.
  • Protect the burnt area from infection with cling film. If none is available use a non-fluffy sterile dressing.
  • Reassure the casualty and if needed, treat them for shock.
  • Remove any watches and jewellery.



  • Never burst blisters.
  • Don't try to remove clothing that is stuck to the skin.
  • Never apply any lotions, creams or ointments to the burnt area.
  • Try not to touch the burn


You should take the casualty to hospital if;

  • The casualty is an infant or child
  • The burns are full thickness
  • The burns cover a large area of the casualty's body
  • The burn involves the face, genitals, hands or feet
  • The burn has mixed depth pattern.


Our handy infogram will guide you through the steps to treat someone who has been burned or scalded.

If you have any additional questions regarding burns or scalds, feel free to get in touch with our knowledgeable customer care team by calling 0845 071 0820.