This course provides learners with helpful guidance for workplaces and businesses, to help ensure compliance with the services, policies and procedures against the equality legislation – this allows organisations to have their services open to a wider range of users.
Completing this course will provide candidates with an awareness of where changes may need to be made to allow services to be more accessible for disabled people, allowing for a more positive and comfortable interaction.
Course-goers will explore;
- Understanding your rights and responsibilities in regards to disability under the Equality Act 2010
- Understanding different approaches to disability and how this can affect the services provided
- How you can make your workplace/business accessible to all
- Using appropriate language when interacting with disabled people
Half day or 60-minute online course