As an Account Manager my job is to liaise with customers at all stages and ensure that their needs are met promptly and professionally.
Part of my job is to book and re-book courses, providing updates and reminders and ensuring that our customers are well informed and always get what they need.
I have found everyone to be incredibly welcoming and passionate. We work together and make sure that everyone has the tools and the support to provide the best possible service every day of the week.
In line with our values, I find 'Intergrity' one of the most important. Trust can be hard to build, but it can be lost within a second.
Out of work I am a keen baker with a super-secret recipe for raspberry and white chocolate brownies. I am also a huge animal person, sharing my house with an over-sized dog, an enormous cat and some extremely friendly local wildlife.
Why do you think learning first aid is important?
I think that first aid is an important skill as you never know when an incident might occur and by being First Aid trained you will have the skills to be able to cope with an incident if it happens.
If you could go to the airport and fly anywhere, where would you go?
I would fly to Kenya, I went there when I was 18 and had an amazing holiday. The perfect mix of Safari and Beach.
Which three celebrities would you invite to a dinner party?
David Attenborough, Benedict Cumberbatch and Idris Elba