Meet the Team

David Howarth

David Howarth

on Monday, 13 April 2015.

Chief Executive

As a professional first aid trainer and Chief Executive of Imperative Training, I'm proud of the fantastic training courses we provide as one of the UK's leading training organisations.

Kath Parr

Kath Parr

on Tuesday, 21 April 2015.

Accountant

As the accounts department manager, I make sure that the company's finances are running swimmingly.

Frank Cross

Frank Cross

on Tuesday, 21 April 2015.

Medical Director

Frank is a consultant general and vascular surgeon. He worked at the Royal London Hospital until 2011 and part time with Connecting for Health until 2012.

Dariane Moore

Dariane Moore

on Monday, 12 September 2016.

Account Manager

As an Account Manager my job is to liaise with customers at all stages and ensure that their needs are met promptly and professionally.

Amair Ahmad

Amair Ahmad

on Thursday, 19 November 2015.

Warehouse Co-ordinator

As Warehouse Co-ordinator, my role consists of getting orders processed and ready to ship to customers in a timely manner.

Lisa Halden

Lisa Halden

on Friday, 24 April 2015.

AED Product Specialist

My job role involves providing brilliant assistance to ensure that our customers are happy with the services we provide.

Rachael Taylor

Rachael Taylor

on Thursday, 19 November 2015.

AED Product Specialist 

The main aspects of my role include dealing with enquiries, processing orders and making sure that our customers are always kept up to date.

Francesca Wilson

Francesca Wilson

on Tuesday, 21 April 2015.

Creative and Marketing Co-ordinator

As one-quarter of the creative team, it’s my job to help promote our brand’s identity and reach out to others to help create a wider awareness of the brand.

 

Lyndsey Hope

Lyndsey Hope

on Friday, 17 April 2015.

Managing Director

I manage nationwide blue-chip accounts for Imperative Training as well as managing the day to day running of the business.

Lindsay Atherton

Lindsay Atherton

on Tuesday, 21 April 2015.

defibshop Manager

I manage the defibshop team and ensure that our customers receive the best level of service possible.

Keith Webb

Keith Webb

on Tuesday, 21 April 2015.

AED Product Specialist

I am part of the sales team and my role is to ensure that organisations are made aware of the benefit of having easy access to a defibrillator on their premises.

Faye Thetford

Faye Thetford

on Tuesday, 21 April 2015.

Training Co-ordinator

My role at imperative training and defibshop.co.uk is to primarily manage the trainers and be their first point of contact, as well as providing administrative support to the team and internal verification.

Ellie Danson

Ellie Danson

on Wednesday, 21 June 2017.

Administrator

As an Administrative Assistant, it is my job to ensure all paperwork for training and qualifications are organised and sent out in a timely manner. 

Paula Walker

Paula Walker

on Tuesday, 21 April 2015.

Product Specialist

I provide our customers with impartial advice and a high standard of customer service as part of the defibshop administration team.

Diane Souch

Diane Souch

on Tuesday, 21 April 2015.

Credit Controller

I work within the accounts department, managing any customer overdue account balances and dealing with any queries that they may have.

Jenny Brannan

Jenny Brannan

on Friday, 05 August 2016.

Creative and Marketing Assistant

I am just one-quarter of the creative team and my main focus is to promote our brand and raise as much awareness as possible on cardiac arrest and the importance of having AED's available to use on site.

Emma Lloyd

Emma Lloyd

on Tuesday, 21 April 2015.

Creative and Marketing Manager

As the Creative and Marketing Manager for imperative training and defibshop, I am responsible for managing all of our marketing activities as well as our creative and digital solutions.

Millie McDonagh

Millie McDonagh

on Wednesday, 21 June 2017.

defibshop Manager

As a defibshop Manager, it is my responsibility to oversee the sales team and manage AED sales.

Georgina Duncan

Georgina Duncan

on Thursday, 19 November 2015.

Account Manager 

The main aspect of my role is discussing customer requirements and establishing the right training course to match their needs.

Georgina Merry

Georgina Merry

on Tuesday, 21 April 2015.

Warehouse Coordinator

As Warehouse Coordinator, it’s my responsibility to order stock for the warehouse and send out products to customers in a timely fashion.

Amy Lyon

Amy Lyon

on Thursday, 19 November 2015.

Administrator 

As an Administrator, it is my role to ensure that our services are running smoothly and our products are dispatched on time. 

Melissa Mota

Melissa Mota

on Tuesday, 20 June 2017.

AED Product Specialist - Retentions

My role is to ensure our customers make defibshop their first port of call for all of their AED and first aid requirements.

 

Amy Rush

Amy Rush

on Thursday, 19 November 2015.

Credit Controller

I work within the accounts department, making sure customers are up to date with any payments outstanding on their account with us. 

Blanca Martinez

Blanca Martinez

on Tuesday, 21 April 2015.

Graphic Designer

As imperative training’s Graphic Designer it is my responsibility to create a recognisable brand identity.