Training and Quality Manager
My role at imperative training and defibshop.co.uk is to primarily manage the trainers and be their first point of contact, as well as providing administrative support to the team and internal verification.
My daily duties include appointing trainers for our engaging courses, sending out paperwork, internally verifying completed course paperwork, arranging trainer observations and sending out the course certificates to our newly qualified first aiders.
I aim to build and maintain a good working relationship with all of our trainers, ensuring that the trainer standards are high and consistent across the board, guaranteeing that all our courses run smoothly.
When I finish work for the day you will find me watching 80’s TV game shows... Catchphrase and Crystal Maze are my guilty pleasures, I love them!
Got a question? You can email me at: