e-Learning

Browse the categories below to find the right e-Learning course for you and your business. To purchase your course, click the blue button on the left hand which will take you to the shopping cart and checkout screen.  

Health & Medication

Health & Medication

on Thursday, 21 January 2016. Posted in e-Learning

The Health & Medication category features First Aid, Control of Medicines and Nursing Practices. Book an e-Learning course by clicking the blue button.

FirstAidFirst Aid

Basic Life Support

Overview

A beneficial course for anyone wanting to gain life skills, BLS Training provides learners with a valuable ability to apply life-saving resuscitation to a victim of sudden cardiac arrest.

This training course not only provides vital skills to learners, but will also increase confidence and their ability to take quick action in an emergency situation.

Please note that this course requires hands-on practical training which is essential alongside the online course if chosen.

Learners will be able to;

  • Assess and perform DRAB on a collapsed victim
  • Perform effective chest compressions and rescue breaths
  • Know how to help a victim who is choking
  • Place an unconscious victim into the recovery position
  • Understand the legal obligations under the first aid regulations

Course Duration

Half day or 30-minute online course 

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First Aid

Overview

We’ve designed this course to provide learners with life-saving first aid skills which can help to reduce implications of injuries or even save a life.

It is important to have at least one member of staff within the workplace appointed as an official first aider, this is to ensure there is always someone on site to administer first aid in an emergency situation; having a member of staff trained also meets the needs of those supporting a qualified First Aid at Work (FAW) practitioner.

This course also embodies the requirements needed should you need to take part in a FAW annual refresher.

Candidates on this course will learn;

  • How to deal with an unconscious casualty (including seizures)
  • Dealing with an unconscious casualty who is not breathing normally (cardiopulmonary resuscitation)
  • How to treat shock
  • Treating a severe bleed
  • The correct procedure to help a casualty choking
  • Actions to take when a casualty is suffering from a heart attack

Course Duration

Half day or 30-minute online course

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ControlofMedicinesControl of Medicines

Control and administration of medicines (level 3)

Overview

The e-learning course provides learners with an understanding of the safe control, handling and administration of medication in both a social and domiciliary care environment. Designed specifically for managers or senior care workers, this course allows candidates to supervise or to administrate medicines directly in accordance with current legal requirements.

Within this course, you’ll also find the “Knowledge Set for Medication” course modules covered as defined by Skills for Care and Development in 2005. Upon successful completion, learners will require to be observed to competently administer a range of medication.

Following a successful completion of both the practical and theoretical aspects of this course, candidates may be recognised by managers as an administrator of medicines.

Learners will cover; 

  • How to describe the key legislation and guidance relating to the safe handling of medicines
  • How to identify the policies and procedures of the safe handling of medicines
  • The  range of support and guidance available of medicines
  • The importance of confidentiality regarding the disclosure of an individual’s medication
  • How to identify the types, purpose and classification of medicines commonly administered
  • The process for the prescribing, dispensing, obtaining and checking of medicines
  • The different ways medicines may be administered, the related rules for administration and level of competence required
  • The importance of checking for, recognising and reporting effect which may occur as a result of an adverse reaction, a contraindication or an interaction between medicines
  • The importance of gaining consent and undertaking a risk assessment prior to the self or secondary administration of medicines
  • The importance of accuracy in the preparation and administration of medicines
  • Identifying the importance of accurate recording when administrating and the refusal of medication and administration errors.
  • Recognising the requirements needed to validate the accuracy of safe storage and recording medicines for their safe disposal

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Drug Calculations

Overview

This course is designed to benefit those working within a care environment, or for healthcare practitioners who administer medicine to patients.

This course will cover;

  • Basic arithmetic
  • SI Units – Converting between units
  • Drug calculation formula – worked examples

Course Duration

Half day of 60-minute course 

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Medication Mangement

Overview

Our Medication Management course has been created to benefit those working within a care-based environment. Learners will be taught the correct procedures involved with administrating medication safely whilst keeping in line with the National Minimum Standards Requirements and recent CQC guidelines.

In addition to this, the course aims to promote an understanding of the importance of both confidentiality and security so that candidates can safely practice administering drugs and are confident with all necessary procedures.

Learners will also explore;

  • An introduction to medication
  • Storage and dispensing procedures
  • Documentation, confidentiality and record keeping
  • Administering medication
  • Accountability and responsibility
  • How to reduce the chance of medication errors
  • Legislation and requirements
  • Regulating bodies

Course Duration

Half day course

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NursingPracticesNursing Practices

Catheterisation

Catheterisation

Overview

This Catheterisation course is aimed at RGN’s and Care Staff to provide an understanding of catheterisation, the reasons for it and the equipment used in this process.

Urinary catheterisation is a medical procedure used to drain the bladder and collect urine using a tube called a catheter. From this course learners will obtain a better understanding of this procedure and will explore the practice in depth.

This course will cover;

  • Definitions and methods of catheterisation
  • Differences between supra-pubic and urethra catheters
  • Advantages of urinary catheters
  • Disadvantages of catheters
  • Reasons for catheterisation
  • Male/female anatomy
  • The theory of male/female catheterisation procedure
  • Post procedure catheter positioning
  • Post procedure check list
  • Record keeping

Course Duration

Half day or 60-minute online course 

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Pressure ulcer prevention (community settings)

Pressure ulcer prevention (community settings)

Overview

This course provides candidates with an in-depth look into ulcer management, providing them with knowledge to allow them to identify the main causes of pressure ulcers.

Learners will also explore the most effective ways of preventing ulcers including how to treat them if required. Acute and Community versions of this course are available.

Modules covered include;

  • What a “pressure ulcer” is
  • The cause of pressure ulcers
  • Assessing pressure ulcers
  • Repositioning techniques
  • Managing a grade 1 pressure ulcer

Course Duration

Half day or 60-minute online course

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Tissue viability - an introduction

Overview

This course is directed for those working within a health care role. Candidates undertaking this introduction to tissue viability course with wound assessment training will benefit from understanding the causes, stages, treatment and risk factors surrounding wounds inflicted on a service user.

Learners will cover;

  • An introduction to wound assessment
  • Wound definition
  • Wound management
  • Composition of the skin and its functions
  • Wound assessments
  • Ulcers
  • Treatment of wounds
  • Deep tissue injuries
  • Risk factors
  • Healing
  • Document and record keeping

Course Duration

Full day

(This course is also available online.)

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Tissue viability - assessment & treatment of wounds

Tissue viability - assessment & treatment of wounds

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Tissue viability - dressings, wounds, & pressure relieving equipment

Tissue viability - dressings, wounds, & pressure relieving equipment

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Tissue viability - wound bed preperation

Tissue viability - wound bed preparation

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Tissue viability - wound types

Tissue viability - wound types

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Venipuncture

Venipuncture

Overview

This course provides learners with an understanding of the anatomy and physiology of veins and the procedures required for venipuncture to safely extract blood for sampling.

Candidates will gain;

  • An understanding of the safe procedure of venipuncture
  • The ability to describe the anatomy and physiology of veins
  • Guidelines for a safe and effect venipuncture
  • Knowledge of the potential complications when performing venipuncture
  • How to recognise best practice for performing this procedure

Course Duration

Half day or 60-minute online course

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Health & Safety

Health & Safety

on Wednesday, 27 January 2016. Posted in e-Learning

Get to grips with Fire Safety, Safety and Manual Handling and Health and Safety with this category. Book onto an e-Learning course by clicking the blue button.

FireSafetyFire Safety

Fire Warden/ Marshal

Fire Warden/ Marshal

Overview

This course teaches learners how to carry out the duties of a Fire Warden/ Marshal. With an extensive look into fire regulations and precautionary measures, learners will be fully equipped with all of the skills they need to oversee fire safety and use a fire extinguisher effectively. The course will also allow organisations to fulfil their obligations outlined in the Regulatory Reform (Fire Safety) Order 2005.

Learning Outcomes

  • Learning important legislation relating to fire safety
  • Understanding the chemistry of fire and classes of fire depending on its source
  • Learning the appropriate procedure to tackling fires
  • Understanding the causes of fire and how to minimize the risks
  • Finding out about emergency lighting
  • Learning more about fixed fire fighting installations, fire alarms and fire hazards
  • Learning how to conduct regular fire safety inspection and how to keep a fire log
  • Discovering how risks are identified
  • Extinguisher use and recognition (theory aspect)

Course Duration

A half day or 60-minute online course

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Fire safety

Fire safety

Overview

Fire Safety within the workplace is of utmost importance, which is why companies must now be dedicated to providing their employees with sufficient fire safety training on a yearly basis as well as having a full risk assessment carried out on the premises keeping in line with the new Regulatory Reform (fire safety) Order 2005.

This course is designed to teach employees the fundamentals of fire safety within the workplace. This will give them a clear understanding of what procedures to follow, should a fire occur in the workplace to ensure their safety.

This course will also cover;

  • Your responsibilities as an employee
  • The Fire Law and Legislation
  • Potential fire hazards and risks
  • The common causes of fire
  • Fire detection
  • What action to take on discovering a fire
  • Fire safety management
  • Fire fighting equipment in the office

Duration

A half-day or 60-minute online course

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SafetyManualHandlingSafety & Manual Handling

Asbestos awareness

Asbestos awareness

Overview

This Asbestos Awareness course is aimed at those whose jobs may require them to work in environments where there is a risk of Asbestos.

The course targets building the learners’ awareness and knowledge of Asbestos and the potential hazards posed by asbestos containing materials (ACM’s); a summary of the legislative measures in place to safeguard workers is also covered in this module.

Content covered in this course includes;

  • History of Asbestos
  • Identifying possible health effects
  • Your responsibilities
  • Treatment of asbestos
  • Removing asbestos

Course Duration

 

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COSHH

COSHH

Overview

The 2002 COSHH Regulations were created to protect individuals whose health was potentially at risk due to exposure of hazardous substances whilst at work.

Our COSHH training course is designed specifically for employees who frequently come into contact with or handle chemicals regularly as part of their daily work.

An ideal course for those just being inducted into the company and those who need to redo the course as to keep with the new regulations, our COSHH training will provide learners with vital knowledge to ensure their safety whilst at work.

Candidates will discover;

  • Which substances are hazardous to health
  • The potential effects of this
  • The regulations in place which control the use of hazardous substances
  • Risk assessment control measures
  • The procedures for using hazardous substances
  • CHIPS Regulations
  • Bleeding
  • Common workplace injuries

Duration

A half-day or 30-minute online course

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Abrasive wheels

Abrasive wheels

Overview

The abrasive wheels course is appropriate for someone who mounts, uses or inspects abrasive wheels as part of their job role. The course also highlights all types of cutting and grinding application from Angle Grinders to Disc Cutters and Chop Saws etc.

Learning Outcomes

  • An overview of the types and characteristics of an abrasive wheel
  • Recognise the need to train and statutory requirements
  • Understand important legislation- The Provision and Use of Work Equipment Regulations 1998
  • Understand the HSE Publication- HG 17 “Safety in the Use of Abrasive Wheels”
  • Learn how abrasive wheels are made and their components
  • Discover the different operating speeds, the specific mounting procedures and about the available guards, rests and other accessories
  • To be able to identify the hazards, and put precautionary measures in place to prevent injury
  • Learn about the uses of Personal Protective Equipment
  • Understand how to inspect, test for damage and report abrasive wheel defects
  • Discover how to handle and store the equipment safely

Slips, trips and falls : Hospitality

Slips, trips and falls : Hospitality

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Slips, tips and falls - healthcare

Slips, tips and falls - healthcare

Overview

Serious injuries to those working within the catering and hospitality industry are often caused by simply slipping or tripping, something which can occur anywhere but most often happen whilst in and around the kitchen. Slipping and falling can often result in a broken bone or worse and as a catering assistant, chef cook, waiter or bar worker – working within these roles puts you most at risk.

As an employee, you have a legal duty to look after yourself and be mindful of your colleagues whilst at work. This course focuses on how to prevent the risks of tripping within your workplace, and the steps you can take to protect yourself and colleagues from injury.

Modules covered on this course include

  • An overview of the course
  • Why slips and trips need to be prevented
  • Why slips and trips occur
  • How you can prevent them

Course Duration

30-minute online course 

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Falls prevention

Falls prevention

Overview

A bad fall can lead to a serious lasting injury, this course aims to teach learners the factors leading to people suffering a fall and how to identify these early to aid prevention.

In addition to this, this course also looks to recognising factors which could potentially signify medical problems, which are treatable but must be acknowledged.

Learners will explore;

  • Understanding the costs and implications of falls on patients and their families
  • How organisations are affected by this
  • Recognising where the risk of falls can be reduced
  • Understanding who is at risk of falls and injury
  • Understanding the importance of bone health in relation to falls risk
  • Knowing the roles played by other staff in the prevention of falling
  • Knowing what to do in the event of a patient falling

Course Duration

Half day of 60-minute online course 

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Working at height

Working at height

Overview

This course is catered for individuals who are required to work at height as part of their job role. The course will outline certain practices and safety equipment to help delegates to eliminate risks, creating the safest working environment possible.

Learning Outcomes

  • Gaining an understanding of the relevant regulations and legislation in terms of health and safety and working at height
  • Identifying the hazards of working at a height and understanding how to avoid them
  • Discovering the importance of carrying out risk assessments
  • Being able to select the right piece of Personal Protective Equipment for each task
  • Understanding the importance of Maintenance, Record Keeping and Inspections
  • Establishing responsibilities of both employees and employers

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Moving and handling of objects

Moving and handling of objects

Overview

This course outlines all of the appropriate legislation surrounding moving and handling operations to ensure that candidates will become familiar with the correct way to push, pull, carry and lift heavy loads. Once learners have established how to employ these techniques they will be able to eliminate risks maintaining their health.

Learning Outcomes

  • Discover the theory behind moving and handling
  • To learn the appropriate techniques of moving heavy loads

Course Duration

A half day or 30-minute online course

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Health and safety

Health and safety

Overview

The Health and Safety Legislation states that employers are now required to provide adequate Health and Safety training for themselves and/or their employees to ensure a safe working environment for all.

Upon completion of this course, you are ensuring that your employees are complying with the current legislation and are contributing to creating a safe working environment.

This course will cover; 

  • What is Health and Safety
  • What is counted as Health and Safety related accidents and ill-health
  • Health and Safety within the workplace
  • The legal responsibilities and requirements of each workplace
  • Policies and procedures
  • Workplace hazards
  • RIDDOR
  • How to report accidents and record keeping

Course Duration

Half day or a 30-minute online course

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Careers & Office Conduct

Careers & Office Conduct

on Wednesday, 27 January 2016. Posted in e-Learning

Our Careers & Office Conduct category covers Management, Guidelines for Selling Alcohol and Office Conduct. Sign up for an e-Learning course by clicking the blue button.
 

ManagementManagement

Riddor

Riddor

Overview

RIDDOR refers to the duty placed on employers, the self-employed and those who are defined as the “Responsible Person” within the workplace who is formally in control of the work premises. This duty requires the above to report certain serious workplace accidents, occupational diseases and specified dangerous occurrences.

This course is designed to provide the learner with an understanding of the requirements of RIDDOR.

This course includes;

  • An overview of RIDDOR
  • What RIDDOR stands for
  • Learning what is reportable under RIDDOR
  • How to use the various methods of reporting
  • Familiarising learners with the roles and responsibilities with regards to RIDDOR

Course Duration

Half day or 30-minute online course

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Handling redundancy

Handling redundancy

Overview

This module goes into detail about what redundancy is and how it can possibly be avoided. Delegates will gain an understanding of what the notice periods are and how to calculate redundancy payments.

Learning Outcomes

  • To understand the current legislation on redundancies
  • To gain knowledge of how to avoid redundancies
  • To be aware of the different types of consultation, the selection process and fair and unfair criteria
  • To understand notice entitlements and the redundancy payment procedure

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Discipline and grievance

Discipline and grievance

Overview

This course will guide you through the effective process of dealing with disciplinary issues and the procedure to follow when an employee raises a grievance.

Learning Outcomes

  • To become aware of the definitions of discipline and grievance
  • To understand the disciplinary process and the legal aspect of a disciplinary
  • Holding grievance meetings and how to deal with grievances raised

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Managing conflict

Managing conflict

Overview

A course designed to benefit all employees, our conflict management course provides its learners with the ability to manage conflict effectively as well as giving them an understanding of conflict, the triggers and recognising aggressive behaviour.

We’ll take our learners through different scenarios and will provide them with the skills on how to handle workplace violence safely, reducing the risks of this occurring, how to handle difficult situations and managing the aftermath of a violent situation.

Candidates will also learn;

  • What the fundamentals of conflict management are
  • Recognising workplace violence and bullying
  • Escalation and triggers of violence
  • Verbal and non-verbal communication
  • How to minimise conflict
  • How to approach conflict with positivity
  • The stages of conflict management and how to maintain personal safety
  • How to respond to aggressive and threatening behaviour

Duration

This is a half-day course

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Conflict resolution

Conflict resolution

Overview

This course looks to helping candidates how to manage conflict using proven procedures to help to diffuse the situation and maintain a positive working environment.

Learners will explore;

  • The Conflict Resolution Procedure
  • Being able to explain and understand the Conflict Resolution Procedures
  • How to identify the key roles in Conflict Resolution Procedures
  • Understanding an employee’s right to appeal

Course Duration

Half day or 60-minute online course

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Pay and Reward

Pay and Reward

Overview

This module covers legislation regarding payslips and the meaning of authorised and unauthorised deductions from pay. The course also breaks down the impact that offering rewards can have.

Learning Outcomes

  • To highlight the factors that can affect pay
  • To cover relevant legislation
  • To gain an understanding of the national minimum wage
  • Cover the types of rewards including non-financial rewards and their benefits
  • Understand the payslip procedure and how overpayments and deductions can occur

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Staff appraisal skills

Staff appraisal skills

Overview

This e-learning course will help learners to recognise the benefits of providing appraisals through reviews using effective communication skills.

Learning Outcomes

  • Learning how to tailor the style of the appraisal to suit your organisation
  • To be able to demonstrate how performance levels should be managed
  • Demonstrate the different approaches and styles of appraisals whilst establishing your own style
  • Establish effective ways to give and receive feedback

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Giving and receiving feedback

Giving and receiving feedback

Overview

This module aims to provide learners with the ability and confidence to both give and receive positive and constructive feedback effectively within the workplace.

This course will cover;

  • How to give feedback to peers (including your superiors and subordinates) in a proactive and effective way
  • How to receive both positive and constructive feedback and decide whether to act upon the feedback given
  • How to use feedback to improve relationships

Course Duration

Half day or 60-minute online course

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Performance management

Performance management

Overview

This module will highlight the importance of outlining objectives and competencies and how they build an effective appraisal system.

Learning Outcomes

  • To understand what performance management is and why it’s important
  • To learn about the importance of reviews, building personal development plans and communication between managers and employees
  • Understanding the appraisal system and why midyear reviews, keep in touch days and annual appraisals are beneficial

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Managing people

Managing people

Overview

This e-learning course will teach learners how to manage their staff so that they can work productively and reach their full potential. The course outlines how to set objectives, give constructive feedback and to manage tasks effectively.

Learning Outcomes

  • To understand the role and responsibility of a manager and the challenges they face
  • To gain an understanding of the skills involved for instance; people management skills, problem-solving, setting objects, self-appraisal and dealing with difficult conversations

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Contracts and written statements

Contracts and written statements

Overview

This e-learning module breaks down the information that contracts should contain and the different procedures taken when a contract is terminated.

Learning Outcomes

  • To understand the difference between contracts and written statements
  • To learn how contracts and written statements work and their contents

Understanding the process of varying a contract, getting agreement, legal layoffs and terminating a contract

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Interview skills

Interview skills

Overview

This e-learning course will allow delegates to develop their interpersonal and communication skills in order to deliver an interview with confidence. The course will also teach delegates how to pose effective questions and build upon listening techniques, helping them make an informed decision about whether the potential candidate has what it takes to fulfil the role.

Learning Outcomes

  • Gain the knowledge of how to write effective job descriptions and person specifications
  • Understand how to evaluate application forms, CVs and covering letters
  • Discover what to look for in a candidate
  • Learn how to deal with candidate questions
  • Understand behavioural and competency- based interviewing styles

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OfficeConductOffice Conduct

Carers Awareness

Carers Awareness

Overview

This course was created to raise awareness of carers and gain a better understanding of what their job entails. In addition to the learning outcomes below, candidates will explore what legal rights carers have and the types of pf needs they may have.

This course covers;

  • The role of a carer
  • The impact of caring
  • What the day of a carer is like
  • Carer’s needs
  • Legislation
  • The National Carer Strategy
  • Work and caring

Course Duration

Half day or 30-minute online course 

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Mentoring for mentors

Mentoring for mentors

Overview

This course is designed to help delegates find their own style of mentoring in which they’re comfortable with, which can be delivered effectively. Learners will be given the opportunity to explore different approaches to being a mentor, and how it can be tailored to reach a specific goal.

Modules within this course also help candidates to take a look at their interpersonal skills which are essential for being a good mentor.

Also covered in this course;

  • Defining the concept on mentoring
  • How to differentiate mentoring from other forms of staff support
  • Explaining the importance of contracting
  • Listing essential skills required to be a mentor
  • How to give effective feedback
  • The pros and cons of offering advice and guidance
  • Demonstrating effective problem-solving
  • Understanding the elements which create a positive mentoring relationship
  • The common errors of being a mentor
  • Exploring the value and danger of self-disclosure
  • Setting positive challenges

Course Duration

Half day or 60-minute online course 

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Time management

Time management

Overview

Time management is key because it allows individuals to manage their time effectively in order to consistently achieve goals. This e-Learning course teaches learners useful techniques that will contribute towards a stress-free and more proactive work ethic.

Learning Outcomes

  • Understanding the obstacles you must face in order to manage your time effectively
  • Learning how to manage answer phone systems to become more efficient
  • Discover the benefits of creating SMART goals
  • Understanding how to eliminate time wasters

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Working time and holidays

Working time and holidays

Overview

This e-Learning course covers important areas of working time and holidays such as how many days holiday an employee is entitled to, holiday pay on termination of employment, entitlements to lunch, paid and unpaid absences and how many hours employees are expected to work each week.

Learning Outcomes

  • To gain knowledge of relevant legislation
  • To understand the correct procedures that must be taken in order for employees to take time off
  • To learn how holiday pay is calculated
  • To gain an understanding of the procedures for time off for sickness, leave on termination, extended leave and paid or unpaid leave.

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Bullying and harassment

Bullying and harassment

Overview

In order for businesses to adhere to important practices surrounding harassment and bullying, this e-Learning course covers the legal issues highlighted in the Equality Act 2010.

Learning Outcomes

  • To outline the different forms of bullying and different behaviours
  • To gain an understanding of the laws surrounding harassment and bullying and to determine who would be held responsible.
  • To examine case studies to gain a further understanding of the appropriate actions that must be taken.

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Money laundering awareness

Money laundering awareness

Overview

This module will help delegates to assess the risks of money laundering in their business. They will discover how to recognise and report suspicious activities and learn about preventative measures that can be taken in order to protect their business.

Learning Outcomes

  • To develop an understanding of the Money Laundering Regulations
  • To gain the knowledge of how to conduct a risk assessment
  • To learn how to nominate officers and give staff training
  • How to recognise suspicious activities and the reporting procedure
  • To understand important legislation such as the Crime Act 2002

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Bribery act awareness

Bribery act awareness

Since the establishment of the UK Bribery Act 2010 on the 1st of July 2011, all businesses located in the UK have been required to provide adequate training and put measures in place to protect the organisation against corruption and bribery. This course will enable learners to recognise and stop bribery from happening in the workplace. They will gain an awareness of how to put an anti-bribery policy into action, demonstrating their due diligence under the new legislation.

Learning Outcomes

  • To understand the nature of bribery
  • To gain an understanding of the terms outlined by the Anti-bribery and corruption legislation
  • To gain an awareness of the potential consequences if you fail to implement a bribery program

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Customer service

Customer service

Overview

Customer Service allows businesses to fulfil the needs of their customers. Once this course has been completed, learners will be able to transfer the skills they have acquired such as dealing with complaints and developing good tactics in order to go above and beyond what’s expected of them.

Learning Outcomes

  • Discovering the benefits of outstanding customer service
  • Understanding how to deliver excellent customer service
  • Gaining an awareness of how to effectively handle customer complaints
  • Understand how to manage customer satisfaction levels
  • Be able to adapt your approach to suit different customer behaviours

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Display screen equipment

Display screen equipment

Overview

Our Display Screen Equipment course has been created for the benefit and welfare of employees. Learners will explore the different important topics relating to display screen equipment (DSE) and positioning your everyday equipment to suit you to prevent injury.

This course also covers;

  • How to recognise the hazards and risks of poorly positioned DSE
  • The importance of adjusting your work equipment to suit you
  • Equipment designed to reduce and avoid the chance of injury whilst at your workstation
  • An insight into portable DSE
  • Recognising Health and Safety hazards and how to avoid them
  • The importance and benefits of screen breaks, and desk exercise

Course Duration

Half day or 30-minute online course   

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Data protection

Data protection

Overview

We have developed this course to provide employees with a better understanding of data protection within the workplace and the potential issues surrounding data protection.

This course is in line with the legal requirements of the Data Protection Act and gives learners the opportunity to consider ways in which to implement this in their workplace.

Learners will explore;

  • The importance of protecting your data
  • How to obtain data fairly and lawfully
  • Processing data for specified purpose
  • Keeping data accurate and up-to-date
  • Managing data and removing it when no longer required
  • Keeping your data safe
  • Processing data as per data subject rights
  • Keeping data secure

Course Duration

Half day or 30-minute online course 

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Equality and diversity

Equality and diversity

Overview

With a goal of raising awareness of Equality and Diversity within the workplace, we have designed this course with an aim to encourage learners to take a more active role in the prevention of prejudice within the workplace.

Diversity and equality can be threatened within the workplace through disagreements of values or opinions, of which everyone has their own. This course explores how a difference of opinion can escalate and how this may influence colleagues and the balance of equality within the workplace.

Exploring how to promote equal opportunities and the values of diversity, learners will also gain an awareness of what counts as discriminatory practice and how this can be prevented positively.

Topics covered include;

  • The fundamentals of Equality and Diversity
  • Understanding each individual’s needs
  • Respecting each person’s needs
  • Equality and Diversity within the law
  • The key factors contributing to Equality and Diversity in the workplace

Duration

A half-day or 30-minute online course

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Starting work

Starting work

Overview

This e-Learning course will help delegates to get an idea of their basic employment rights as well as what will be expected of them at work, preparing them for their first day in their new job.

Learning Outcomes

  • To understand what will be expected of you on your first day of work from the appropriate attire to discovering your rights as an employee.
  • To develop vital skills such as time keeping and maintaining a professional
  • To cover elements of health and safety
  • Understanding your responsibilities as an employee

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GuidelinesforSellingAlcoholGuidelines for Selling Alcohol

Information governance

Information governance

Overview

This e-learning course provides learners with an introduction to The Information Governance. Modules covered include Source of Information, Uses of Information, Legal and Professional Obligations, Key information Governance Principles, and the Freedom of Information Act.

Candidates will learn;

  • Information in Healthcare
  • Principles
  • Freedom of information

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SALPS (Scottish award for licensed premises staff)

SALPS (Scottish award for licensed premises staff)

Overview

This course is designed to give learners an understanding of their responsibilities as a license holder in order to abide by the Licensing Scotland Act 2005. The aim of this course is to provide learners with the ability to manage conflict situations and provide a high standard of service.

Learning Outcomes

  • Understanding the objectives of the Licensing Act
  • To recognise how ‘alcohol’ is defined in the Act
  • Gain the understanding of what constitutes an unlicensed sale
  • Establish the power and role of licensing standards officers
  • Gain the knowledge of how operating plans are involved in the licensing system

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Age verification

Age verification

Overview

This e-Learning course will help delegates to follow lawful requirements relating to the age verification policy of the supply of alcohol on their premises. The course goes into detail about the procedures you must follow to verify the age of a customer.

Learning Outcomes

  • Gain an understanding of the most effective approach to challenging for proof of age
  • Learning how to make a decision upon asking for a proof of age
  • Identifying the acceptable forms of a proof of age
  • Discovering how to deal with a number of conflict scenarios and how to respond to a customer whom won’t take no for an answer
  • Learning how to put the policy into place and how to refuse a proxy sale of alcohol
  • Gaining an understanding of the consequences you will face if you fail to implement a policy on age verification for the sale of alcohol

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AUASP (Award for underage sales prevention)

AUASP (Award for underage sales prevention)

Overview

This e-Learning course focuses on the prevention of unlawful sales in age-restricted products. Topics highlighted include; what age restricted products are, the consequences of an unlawful supply and how to refuse service to an under-aged or intoxicated person.

Learning Outcomes

  • To uncover why there is a restriction on the sale of certain products
  • Become aware of age-restricted products
  • Learn how to refuse sales to under-age persons or those intoxicated by alcohol
  • To gain an understanding of effective record keeping techniques

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Health & Social Care

Health & Social Care

on Wednesday, 27 January 2016. Posted in e-Learning

The Health & Social Care category features training in The Roles and Responsibilities of Care Workers, the Care Act and Care Certificate. Click through to the booking page with the blue button.

RolesResponsibilitiesofCareWorkersRole & Responsibilities of Care Workers

Care act - Assesment and eligibility

Care act - Assesment and eligibility

Overview

The assessment and eligibility process is one of the most important elements of the care and support system. The assessment is the key interaction between the local authority and an individual. It should not just be seen as a gateway to care and support, but should be a critical intervention in its own right, which can help people to understand their situation and access support when they require it.

 

Learning Outcomes

  • Appropriate and proportionate assessment
  • Preventing needs
  • Taking a holistic, strengths-based approach
  • Supporting a person’s involvement
  • To understand the roles, responsibilities and expertise
  • Build an understanding of National eligibility framework
  • To gain an insight into the National carers’ eligibility framework

 

Verification of death

Verification of death

Overview

This e-Learning course is catered for nurses working in primary care, supportive care and in care homes. On completion of the course nurses will be able to competently verify the death of an adult in both the expected and unexpected death context, and things they should consider for both situations.

Learning Outcomes

  • To understand professional context and legislation related to death verification and certification
  • To gain an understanding of the different policies for expected and unexpected death and be able to differentiate between the two scenarios
  • To develop the skills to sensitively perform verification of death

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End of Life - advanced care planning

End of Life - advanced care planning

Overview

This course provides learners with an introduction to advance care planning in conjunction with the context of end of life care.

Modules covered include

  • Defining advanced care planning
  • Describing the process of advance care planning
  • Discuss the reasons behind why advance care planning has been introduced
  • Identifying principles of good practice within the process of advance care planning
  • Examining FAQs which patients may have concerns about regarding advance care planning
  • Identifying where additional information regarding advance care planning can be found

Course Duration

Half day of 60-minutes online course 

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Palliative and end of life care

Palliative and end of life care

Overview

Our Palliative Care awareness course is designed specifically for carers working with those who have a life-limiting illness.

We’ve tailored this course to give learners the ability to provide care with confidence applying an understanding of palliative care, focusing on the comfort of the individual, their needs  and fulfilling the role with empathy.

Learners will also gain from this role;

  • An understanding of palliative care
  • How to cope with palliative care
  • An understanding of the different types of complementary therapies
  • How to provide emotional support

Course Duration

Half day or 60-minute online course 

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Infection prevention and control

Infection prevention and control

Overview

This Infection Prevention and Control course is designed to promote the importance of taking controlled measures against infection within the workplace.

From this, employees will understand the obligations and key responsibilities which need to be implemented when dealing with infection control issues. In addition to this, learners will be able to demonstrate different techniques to promote maintaining a clean environment.

This course will cover; 

  • Definition of Infection Control
  • The Chain of Infection
  • Different types of germs and infection
  • Health Care-Associated Infections
  • The importance of infection control and the management of HCAI
  • Preventing Infection
  • Personal protective equipment
  • Effective hand washing techniques
  • The importance of policy and legislation regarding infection control
  • CQC

Course Duration

Half day or a 30-minute online course

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Managing risk, minimising restraint

Managing risk, minimising restraint

Overview

This course helps to increase learners understanding of restraint, the different levels of restraint and what it means for different people.

Participants on this course may find the content useful for an understanding into their own work practice.

Candidates will discover;

  • The different types of restraint, from physical intervention to failing to assist an individual
  • Knowing when to use restraint
  • Knowing that minimising the use is important, but sometimes a necessary action
  • Restraint within the care environment
  • Knowing the individual, valuing the views of others and working as a team to reduce the need for restraint

Course Duration

Half day or 60-minute online course

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Moving and handling of people

Moving and handling of people

Overview

This course has been designed to teach learners how to safely reposition or move people. This course covers the essential knowledge and techniques required to prevent injury to themselves and the person being moved.

This training programme also covers the legal requirements surrounding the handling of people.

Learners will also gain knowledge on;

  • The Health and Safety at Work Act 1974
  • Manual Handling Regulations 1999
  • Duty of care
  • Moving and handling assessments
  • The basic principles of safer handling
  • Company handling policy
  • Anatomy
  • Unsafe practice
  • Safe use of equipment
  • Moving and transferring

Course Duration

Half day or 30-minute online course 

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Reablement

Reablement

Overview

This one day course can be beneficial not only for Reablement workers, but also those who work within a care environment to have a broader knowledge of caring for reabled clients, should they ever have to take over their care.

This course will provide an essential awareness for learners so they understand when to “do for” and when to “do with”.

Key elements covered on this course;

  • What is meant by the term “reablement”
  • The benefits and drawbacks of independence
  • Understanding the merits and demerits of; “doing for”, “doing with” and “not doing”
  • The principles of sensible risk management
  • Identifying the physical, psychological, social and spiritual blockages that can impede recovery
  • The importance of respecting person choices
  • How respect can increase motivation
  • Learning to deal with resistance
  • Exploring how interventions can increase personal confidence
  • Delivering positive feedback
  • Creating a person-centred reablement care plan

Course Duration

Full day or 60-minute online course 

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Communication

Communication

Overview

Our communication course helps to increase the awareness of employees and the importance of good communication and record keeping within both a care and working environment.

Completing this course will help to refine learners communication skills and will teach them the importance of this and recording information effectively.

Candidates will;

  • Be taught the definition of communication
  • The different methods of communication
  • Positive communication techniques
  • Legislation and good practice
  • The key principles of record keeping
  • How to keep care records
  • The models of communication
  • How to manage and prevent errors

 

Duration

This is a half day course

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Dignity and respect

Dignity and respect

Overview

A course suitable for all, this theory-based seminar will teach learners how to apply the fundamentals of Dignity, Privacy and Respect to their working environment.

A positive way to reinforce the ideologies behind teamwork, this course is both suited to those who require this course as a part of working within a Health and Social Care Environment, and also as an induction course for new starters within your company.

From this course, candidates will learn;

  • The definitions of Dignity, Privacy and Respect
  • Examples of Best Practice and how this effects the workplace
  • Examples of how Poor Practice can have a negative effect in the workplace
  • Legislation Policy/Procedure of Organisation
  • What counts as discrimination
  • Specific care needs
  • How and where to implement change

Duration

Full day or a 60-minute online course

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Safeguarding of vulnerable people (SOVA)

Safeguarding of vulnerable people (SOVA)

Overview

Our Safeguarding of Vulnerable People course has been created specifically for those working within the care industry, and will hopefully help to raise awareness of the importance surrounding Safeguarding Vulnerable People.

From this, candidates will discover;

  • The definition of safeguarding
  • Vulnerabilities and what makes an adult open to abuse
  • The different kinds of abuse
  • How to recognise signs of abuse
  • Symptoms relating abuse
  • How to deal with abuse effectively
  • Legislation
  • Report and record keeping

Course Duration

Half day or 30-minute online course

Book Now

Safeguarding children

Safeguarding children

Overview

Our Safeguarding Children course provides those working within a childcare environment, or those who have frequent interaction with children, an introduction to the safety and welfare of children.

This course will also cover;

  • Legislation and guidance
  • Recognising signs of child abuse
  • Responding to concerns
  • Fulfilling a “duty of care”
  • Who to contact surrounding a concern
  • Safe practice

Course Duration

Half day or 30-minute online course 

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Care planning and record keeping

Care planning and record keeping

Overview

Taking part in our Care Planning and Record Keeping course will give candidates the fundamental skills to understand care planning and how their work can be affected positively by this.

In addition to the main learning outcomes of this course, learners will find this course useful to helping them work alongside other working professionals and will help them apply this practice to meet the needs of others.

Learners will discover;

  • Why care plans should be reviewed and revised
  • The stages of care planning to follow
  • How to create a care plan
  • The assessment process
  • Working alongside other professionals
  • Observation skills

 

Duration

This is a half day course

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Duty of care

Duty of care

Overview

This course provides learners with the understanding of what is meant by them having a “duty of care” to the people they support. In short, this term translates to you having a duty to keep those in your care safe from harm; this can be achieved by working safely, protecting the individuals well-being and their personal information and managing potential risks.

Course Duration

Maximum course duration of 60 minutes

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Work in a person centered way

Work in a person centered way

Overview

This course will explore people as individuals and how their needs may differ. This is essential learning for Social Care Workers who will need to provide care tailored to each individual they are supporters.

Course Duration

Course lasts up to a maximum 60 minutes 

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Your personal development

Your personal development

Overview

This course looks at getting you to understand your specified job role, your responsibilities and main duties fully. Having set goals in place, knowing what is required of you and knowing how to go the extra mile will allow you to develop within your career and will ensure you are fulfilling your job role to the best of your ability.

Course Duration

This course lasts for a maximum of 60 minutes 

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Understand your role

Understand your role

Overview

This course is designed to benefit those working with a Social Care worker role.

Modules covered provide learners with a better understanding of your responsibility towards those you are supporting. In most cases these people are in a vulnerable state which is why it is important to have a comprehension of the support you provide based on the social care value.

Course Duration

A maximum of 60 minutes

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CareActCare Act

Care act - review of care and support plans

Care act - review of care and support plans

Overview

This online course covers the 2014 Care Act and the local authority’s system of reviewing a person’s care plan periodically. Learners will discover the importance of reviewing a plan to ensure that their needs continue to be met and to evaluate whether any changes need to be made.

Learning Outcomes

  • To learn about planned reviews
  • To learn about unplanned reviews
  • To learn about requested reviews
  • To find out about the revision of the care and support plan

 

Care act - direct payments

Care act - direct payments

Overview

This online course breaks down key aspects of the Care Act 2014 so that learners can find out about the local authority’s responsibility to inform a person how to use and manage direct payments, providing appropriate information and advice.

Learning Outcomes

  • To learn about the importance of providing advice
  • To understand what the roles of the nominated person and authorised person entail
  • To learn about the four conditions when a person has capacity
  • To learn about the five conditions when a person lacks capacity
  • To find out about the process of administering, monitoring, reviewing and discontinuing direct payments
  • To find out about payments, on-costs, contingencies and employment costs
  • To learn about safeguarding through direct payments
  • To discover how family members are paid
  • To learn about short-term and long-term care in a care home
  • To learn about becoming an employer
  • To gain an understanding of how direct payments for local authority services are managed
  • To learn about direct payments in the form of pre-payment cards

 

Care act - Integration cooperation and partnership

Care act - Integration cooperation and partnership

Overview

On this course, learners will discover how integration has been a cornerstone of public policy across health and social care since the introduction of the Care Act 2014. They will also discover the impact it has had on local authorities and agencies involved in public care.

Learning Outcomes

  • To learn the terms of the Care Act 2014 and the duties that fall to the local authorities
  • To gain an awareness of the duty to promote greater integration
  • To learn about the duty to cooperate
  • To discover all there is to know about integration, cooperation and partnerships in practice
  • To look at examples of working together
  • To learn about integration with the NHS
  • To learn about integration with housing providers
  • To learn about integration with other providers
  • To gain an understanding of the strategic planning process
  • To discover how commissioning across agencies works
  • To learn about integrated assessments

 

Care act - transition to adulthood

Care act - transition to adulthood

Overview

With the help of this online course learners will discover the challenges children in a position of care face as they make the transition from childhood to adulthood.  

Learning Outcomes

  • To discover who should have a transition assessment
  • To learn why transition is important
  • To gain an awareness of the impact that transitions can have
  • To discover what contributing factors create an effective transition
  • Discover who should be aware of transitions
  • To learn who is entitled to a transition assessment
  • To develop the knowledge of issues that can occur regarding capacity and consent
  • To understand how agencies cooperate
  • To learn about the transition to higher education
  • To learn about the transition to NHS continuing healthcare

Care act - personal budgets

Care act - personal budgets

Overview

In this online course, learners will discover how personal budgets are used as part of a care and support plan.

Learning Outcomes

  • To find out the elements of the personal budget
  • To learn about elements of care and support that are excluded from the personal budget
  • Understanding how the personal budget is calculated
  • To discover how the final budget is agreed upon
  • To find out the uses of the personal budget
  • To learn how a carer’s personal budget is used
  • To learn about carers personal budgets that apply to adults being cared for that do not have eligible needs
  • To find out about appeals and disputes

Care act - care and support planning

Care act - care and support planning

Overview

Local Authorities have a legal requirement to take a person-centred approach to care planning. This online course highlights aspects of the Care Act 2014 that puts people at the heart of their care and gives them ownership of the planning process.

Learning Outcomes

  • To discover the definitions of ‘person-centred planning’ and ‘support planning’
  • To learn about the background of person-centred planning
  • To discover the key aspects of person-centred planning
  • To learn about the planning and review process
  • To gain an understanding of why it’s important to involve people in the planning process
  • To establish what makes a good plan
  • To outline what a plan must include
  • To discover the key principles behind combined and joint planning
  • To learn about the factors that must be considered before a plan is officially signed-off
  • To gain an awareness of the duties the local authorities must uphold towards those at risk of harm
  • To learn how to get the individuals at risk involved in the planning procedure
  • To gain an understanding of the local authority’s duties towards those who may lack capacity

Care act - deferred payments

Care act - deferred payments

Deferred payments help individuals during a stressful period in their lives as they make the transition from their home into a care facility. Discover more about deferred payments with this online course.

 Learning Outcomes

  • To discover the aims of DPA
  • To develop the knowledge of how people can pay for their care
  • To understand the eligibility criteria for individuals looking to defer payments
  • To uncover the reasons why a DPA can be refused
  • To gain an awareness of the information and advice that must be provided
  • To discover how much can be deferred
  • To learn how the equity limit is calculated
  • To learn about how property can be used as security and what happens
  • To learn about the administration fees and interest charges that can be included
  • To gain an awareness of the factors that are considered when making a DPA
  • To learn how DPAs are terminated

Care act - Charging and financial assessment

Care act - Charging and financial assessment

Overview

This course educates learners about the single legal framework established with the Care Act for charging for care and support. Once the course has been completed, learners will have gained an understanding of how local authorities determine whether to charge an individual when arranging to meet their care and support needs.

 

Learning Outcomes

  • To discover which services are paid for and the services that do not require payment
  • To understand the factors you should consider when undertaking a financial assessment
  • To uncover the implications of the Act for self-funders requiring care in a care home or another environment
  • Discover what happens if someone if a person lacks capacity
  • To gain an awareness of the deprivation of assets
  • To discover who pays for top-up fees and how this is managed
  • To develop an understanding of what carers can be charged for
  • Learn about debt recovery

Care act - Independent advocacy

Care act - Independent advocacy

Overview

 Independent Advocacy allows people to have a voice and control over their own circumstances. The purpose of this course is to educate people about the role of independent advocates and how they provide support by speaking on behalf of those who are unable to do so themselves.

 

Learning Outcomes

 

  • To understand the definition of ‘substantial difficulty’
  • To discover the four areas ‘substantial difficulty’ is found
  • To be able to determine when someone has ‘substantial difficulty’ being involved
  • To gain an awareness of who is considered an ‘appropriate individual’
  • To learn the role and responsibilities of an ‘appropriate individual’
  • Understanding what independent advocacy is
  • To discover the roles and responsibilities of the independent advocate
  • Learn the support that independent advocates require to fulfil their role
  • To learn about the Mental Capacity Act interface.

Care act - Assesment and eligibility

Care act - Assesment and eligibility

Overview

The assessment and eligibility process is one of the most important elements of the care and support system. The assessment is the key interaction between the local authority and an individual. It should not just be seen as a gateway to care and support, but should be a critical intervention in its own right, which can help people to understand their situation and access support when they require it.

 

Learning Outcomes

  • Appropriate and proportionate assessment
  • Preventing needs
  • Taking a holistic, strengths-based approach
  • Supporting a person’s involvement
  • To understand the roles, responsibilities and expertise
  • Build an understanding of National eligibility framework
  • To gain an insight into the National carers’ eligibility framework

 

Care act - Information and advice

Care act - Information and advice

Overview

This course provides learners with an invaluable insight into the Care Act, allowing them to make well-informed decisions about the care and support of a family member or patient. This course not only teaches learners how to manage to manage funding, but also gives them greater control over how care and support systems are managed.

Learning Outcomes

  • To gain an awareness of why providing information and advice is vital
  • To learn about the types of information and advice out there
  • Discover the problems people have encountered when trying to access important information and advice
  • To understand the two basic duties of the local authorities in terms of providing information and advice
  • Understanding the relationship between the local authorities with other national sources of information
  • Learning how the local authorities should work alongside other national sources of information
  • To gain an awareness of the local authorities thought processes regarding the services they provide to communities
  • Developing an understanding of when local authorities should provide impartial advice

Care act - Introduction and overview

Care act - Introduction and overview

Overview

This course introduces learners to key principles outlined in the Care Act 2014. Designed to help learners understand and implement the Act, this course is perfect for those working in care and support services.

Learning Outcomes

  • To understand the reasons behind the introduction of the Act
  • Establish the key changes implemented after the Act was introduced
  • Discover key aspects of legislation, regulations and statutory guidance
  • Gain an understanding of the framework of the ACT and the impact it has
  • Learn about the wellbeing principle
  • Understand the role and responsibilities of the local authorities
  • To understand how the assessment, eligibility and care and support planning processes operate
  • To gain an awareness of how to Act has influenced the lives of people who need care and support

CareCertificateCare Certificate

Care Certificate Standard 15: Infection prevention and control

Care Certificate Standard 15: Infection prevention and control

Overview

This course covers the actions to take to prevent the possibility of infections and the safety measures you can take to control a potential outbreak.

Modules covered include;

  • National Occupational Standards
  • IPC6.2012 Use personal protective equipment to prevent the spread of infection

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Care Certificate Standard 14: Handling information

Care Certificate Standard 14: Handling information

Overview

Learners on this course will discover the correct procedures to handling private information and gain an understanding on protecting a person’s right to confidentiality.

Modules covered

  • National Occupational Standards
  • SCDHSC0021 Supporting effective communication
  • SCDHSC0031 Promoting effective communication

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Care Certificate Standard 13: Health and Safety

Care Certificate Standard 13: Health and Safety

Overview

This covers the required understanding of Health and Safety and promotes learners on how to uphold the privacy, dignity, rights, health and well-being of those using services provided health and care roles.

Highlighting the importance of working together with your colleagues, this course shows learners how a group effort can help to provide a higher standard of service and support to those receiving care. Communication is also covered within the modules to help improve the health and well-being of both the carers and those using the services provided.

Candidates will learn

  • National Occupational Standards
  • CHS2 Assist in the administration of medicine
  • CHS6 Move and position individuals
  • SCDHSC0022 Supporting the health and safety of yourself and individuals
  • SCDHSC0223 Contributing to moving and positioning individuals
  • SCDHSC0032 Promoting health, safety and security in your working environment

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Care Certificate Standard 12: Basic life support

Care Certificate Standard 12: Basic life support

Overview

This course covers the basic steps to provide potentially life-saving treatment to an unconscious, non-breathing casualty.

Modules Covered Include

  • National Occupational Standards
  • CHS36 Provide Basic Life Support

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Care Certificate Standard 11: Safeguarding children

Care Certificate Standard 11: Safeguarding children

Overview

This course provides learners with an understanding of what you must do if the safety of a child within your care is at risk. Modules of this course also highlight the importance of using whistle-blowing procedures and how to report any suspicions if a child outside of your care may be in a danger, working in collaboration with colleagues to ensure the delivery of safe and supportive healthcare.

As a care-giver it is imperative that you carry out your role safely and report any actions of omissions by yourself or colleagues that you may feel compromises the safety of those who use health care services.

Modules covered in this course include

  • National Occupational Standards
  • SCDHSC0034

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Care Certificate Standard 10: Safeguarding adults

Care Certificate Standard 10: Safeguarding adults

Overview

This course covers an understanding of what you must do as an employee to ensure your safety at work. This covers telling your supervisor or employer about any issues which may affect your ability to carry out your work competently and safely and reporting any actions or omissions by yourself or colleagues that you may feel compromises the safety of those who use health and care services.

This course also highlights the importance of using whistle-blowing procedures to report any suspicions and also working in collaboration with colleagues to ensure the delivery of safe and supportive healthcare.

Modules in this course include;

  • National Occupational Standards
  • SCDHSC0024 Support the safeguarding of individuals

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Care Certificate Standard 9: Awareness of Mental Health conditions, dementia and learning disability

Care Certificate Standard 9: Awareness of Mental Health conditions, dementia and learning disability

Overview

Modules in this course include;

  • National Occupational Standards
  • MH14.2013 Identify potential mental health needs and related issues

Care Certificate Standard 7: Privacy and dignity

Care Certificate Standard 7: Privacy and dignity

Overview

This course has been designed to promote and uphold the privacy and dignity of those receiving care as well as the workers administering care.

Modules in this course include;

  • National Occupational Standards
  • CHS 6 The movement and positioning of individuals
  • SCDHSC0024 Supporting the safeguarding of individuals
  • SCDHSC0223 Contributing to moving and positioning
  • SCDHSC0234 Upholding the rights of individuals
  • SCDHSC3111 Promoting the rights and diversity of individuals

 Book Now

Care Certificate Standard 6: Communication

Care Certificate Standard 6: Communication

Overview

This course helps learners explore different communication techniques to provide a better environment and also to promote the health, safety and well-being of those using the health and care services including the workers administering care.

Modules in this course include;

  • National Occupational Standards
  • GEN97 How to communicate effectively in a healthcare environment
  • SCDCCLD0201 Supporting effective communication
  • SCDHSC0031 Promoting effective communication
  • SCDHSC00243 Practicing the safe use of materials and equipment
  • SCDLDSS1 How to use communication to build positive relationships with children, young people and their families

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Care Certificate Standard 5: Work in a person centered way

Care Certificate Standard 5: Work in a person centered way

Overview

The aim of this course is to promote the importance and uphold the privacy, dignity, rights, health and wellbeing of people who use health and care services including the workers administrating care.

Learners are taught how working together with your colleagues can help to ensure all care provided is safe and supportive and delivered to a high standard.

Modules in this course include;

  • National Occupational Standards
  • SCDHSC0024 Supporting the safeguarding of individuals
  • SCDHSC0026 Supporting individuals to help them use facilities and to access information on services
  • SCDHSC0234 Upholding the rights of individuals
  • SCDHSC0332 Promoting positive self-esteem and a sense of identity to individuals
  • SCDHSC0350 Supporting the spiritual wellbeing of individuals

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Care Certificate Standard 4: Equality and diversity

Care Certificate Standard 4: Equality and diversity

Overview

This course promotes equality and diversity and raises awareness of the importance of this within a healthcare environment.

Modules in this course include;

  • National Occupational Standards
  • GEN12 Evaluating your own values and priorities
  • SCDCCLD0203 Supporting the development of children and young people
  • SCDHSC0034 Promoting the safeguarding of children and young people
  • SCDHSC00s4 Promoting the safeguarding of individuals
  • SCDHSC0234 Upholding the rights of individuals
  • SCDHSC3111 Promoting the rights and diversity of individuals

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Care Certificate Standard 3: Duty of care

Care Certificate Standard 3: Duty of care

Overview

This course covers all required knowledge to provide learners with an understanding of the standards they are required to meet in regards to their duty of care as detailed in the Code.

Modules in this course include;

  • National Occupational Standards
  • SCDCCLD0203 Supporting the development of children and young people
  • SCDHSC0024 Supporting the safeguarding of individuals
  • SCDHSC0034 Promoting the safeguarding of children and young people
  • SCDHSC0035 Promote the safeguarding of individuals
  • SCDLDSS2 Safeguarding and protecting the well-being of children and young people

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Care Certificate Standard 2: Your personal development

Care Certificate Standard 2: Your personal development

Overview

This course allows learners to improve their own practice to provide better quality care and support by developing their existing skills.

Modules in this course include;

  • National Occupational Standards
  • GEN12 Evaluation your own values and priorities
  • GEN13 Synthesise new knowledge into the development of your work
  • SCDHSC0023 Developing your knowledge to help improve your practice
  • SCDHSC0033 Developing your practice through reflection and learning

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Care Certificate Standard 1: understand your role

Care Certificate Standard 1: understand your role

Overview

This course teaches candidates the benefits of working together with your colleagues, to help provide safe and supportive healthcare to a high standard.

Modules in this course include;

  • National Occupational Standards
  • SCDHSC0023 Developing your knowledge and practice
  • SCDHSC0227 Working together with carers

 Book Now


Food & Hygiene

Food & Hygiene

on Wednesday, 27 January 2016. Posted in e-Learning

Broaden your understanding of Food Safety and Nutrition with a course in the Food & Hygiene category. Once you’ve made your selection, click the blue button to book.

FoodSafetyFood Safety

HACCP

HACCP

Overview

Successfully completing this HACCP training program will help to minimise risk to your customers by identifying procedures which help to prevent contamination caused by poor hygiene. Implementing changes to your work environment with the food safety management system detailed in this course will help provide a beneficial understanding of HACCP principles and how to apply them to you organisation.

This e-learning course is beneficial for all those working within the food industry, helping to bring positive changes to all sectors. HACCP has helped many varying businesses since 2006 and has become mandatory in all UK food handling operations.

Modules covered include;

  • Benefits of implementing a HACCP system
  • How to apply this to your workplace
  • Failure of complying to the HACCP
  • Conducting a hazard analysis

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Allergen awareness

Allergen awareness

Overview

This course has been developed complying with the latest December 2014 EU Legislation Law.

Completing this course provides you with the most up-to-date information surrounding Allergen Awareness.

This course covers;

  • How to provide allergy information on pre-packed or unpackaged foods
  • The symptoms seen when someone suffers an allergic reaction and the effects on the body
  • Considerations of allergies in the factory
  • How allergenic ingredients should be presented on labels
  • Identifying allergens in restaurant dishes
  • How food businesses should provide allergen information for the food served

Course Duration

30-minute online course

 Book Now

 

TQUK Level 2 Award in Food Safety in Catering (QCF)

TQUK Level 2 Award in Food Safety in Catering (QCF)

Overview

A food safety certificate is essential when working within the food industry. You can gain the necessary qualifications required simply by completing one of our training courses that teaches candidates safe food handling, the importance of hygiene and how to keep food preparation areas at the required level of cleanliness for safety purposes.

This course is relevant for anyone who is working or looking to work within a job where handling or serving food is a part of their day-to-day tasks, this including working within a kitchen, a care home or a shop where fresh food is prepared. Staff working must be able to produce a food safety training certificate and be able to understand all safety procedures to ensure safe practice within their working environment.

The assessment for this certificate needs to be refreshed every 3 years and is assessed through a 45-minute online course. Through this, learners will be taught how to conduct themselves safely within a food environment as well as learning about contamination and best practice in keeping their working area clean.

Candidates will be taught the different and most appropriate cleaning methods to use as well as pest control. They will also discover how to cook, transport and handle food safely, keeping food safe from spoiling and also learning the danger zones of temperature and what causes different types of food to spoil.

An extra module within this course teaches candidates about stock control, this is beneficial for the learner as it will allow them to explore different areas of the food industry where this knowledge is relevant such as manufacturing, schools, food handlers, restaurants and other staff and employees.

Being able to gain this qualification online allows learners to do it at their leisure and can instantly gain their certificate without having to attend a course at a set date and location.

 As an employer, this course is a convenient and simple way for you to provide your employees with the necessary training in food safety as course can be completed and renewed on your own terms; becoming qualified has never been so easy! 

Modules for this course include;

  • 1. Your personal responsibility for food safety
  • 1.1 The importance of food safety procedures, risk assessment, safe food handling and behaviour
  • 1.2 Reporting food safety hazards
  • 1.3 Legal responsibilities of food handlers and food business operators
  • 2. Personal hygiene
  • 2.1 The importance of personal hygiene in food safety and its role in reducing the risk of contamination
  • 2.2 Effective personal hygiene practices; taking a look at protective clothing, hand washing, personal illnesses, cuts and wounds
  • 3. Keeping your work area clean
  • 3.1 How to clean you work area and equipment effectively, focusing on disinfection methods, safe use and storage of cleaning chemicals and waste disposal
  • 3.2 How these measures can reduce contamination risks
  • 3.3 Pest control
  • 4. Keeping food safe
  • 4.1 The sources and risks to food safety from contamination and cross contamination including; chemical, physical and allergenic hazards
  • 4.2 Understanding food spoilage; how to recognise it, how to report it and disposing of the food once recognised
  • 4.3 Safe food handling practices and procedures for storing, preparing, cooking, chilling, reheating, holding, serving and transporting
  • 4.4 Temperature control and its importance when storing, preparing, cooking, chilling, reheating, holding serving and transporting
  • 4.5 Stock control procedures including deliveries, storage, date marking and stock rotation

Course Duration

60-minute online course

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Level 3 Award in Supervising Food Safety

Level 3 Award in Supervising Food Safety

Overview

This course expands on the basic knowledge of supervising food safety and gives a good understanding of food hygiene and safety issues and the prevention of food safety problems.

Candidates will discover;

  • An Understanding and Introduction to Food Safety
  • An Understanding and Introduction to Food Safety Legislation
  • An Understanding of Microbiological Hazards
  • An Understanding of Contamination and its Prevention
  • An Understanding of and Importance of Food Safety Management System
  • An Understanding of the Role of the Supervisor 

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Level 2 Food Safety

Level 2 Food Safety

Overview

Our Level 2 Food Safety course has been created as an extension to our Level 1 course which sets to educate learners in how to practice safe food handling.

By the end of the course, candidates will understand the key aspects of food hygiene and how to apply this to their work to promote a safe and hygienic environment for food preparation and distribution.

Candidates will discover;

  • An introduction to food safety
  • The potential hazards surrounding food safety
  • The dangers of food poisoning and contamination
  • HACCP
  • Personal hygiene
  • The importance of temperatures
  • Allergies and intolerances
  • Cleaning and disinfecting
  • Premises and equipment
  • Pest control
  • Legislation and requirements

 

Course Duration

Half day or a 60-minute online course

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Level 1 Food Safety

Food safety - level 1

Overview

Our Level 1 Food Safety course has been created to educate learners in how to practice safe food handling.

By the end of the course, candidates will understand the key aspects of food hygiene and how to apply this to their work to promote a safe and hygienic environment for food preparation and distribution.

This course also explores;

  • An introduction to food safety
  • The potential hazards surrounding food safety
  • The dangers of food poisoning and contamination
  • HACCP
  • Personal hygiene
  • The importance of temperatures
  • Allergies and intolerances
  • Cleaning and disinfecting
  • Premises and equipment
  • Pest control
  • Legislation and requirements

Course Duration

Half-day or a 30-minute online course

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NutritionNutrition

Nutrition awareness

Nutrition awareness

Overview

Our Nutrition Awareness course provides an understanding of nutrition and how to use this knowledge to promote better health within those in their care.

In addition to this, learners will discover how food can affect the body and tailoring diets to support those with an illness to benefit their general health by providing them with vital nutrients.

This course also explores malnutrition and how negative effects this has on the body.

Candidates will also learn;

  • What does nutrition mean?
  • Nutrients
  • Fruit and vegetables
  • Nutrition and the elderly
  • The consequences of malnutrition
  • The causes of malnutrition
  • Screen tools

Course Duration

Half day or 30-minute online course 

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Diet and Nutrition

Diet and Nutrition

Overview

This course will help learners to develop an understanding of how nutrition has a direct impact upon a person’s health and well-being. 

Learning Outcomes

  • Establishing the essential nutrients that contribute towards a healthy and active lifestyle
  • Gaining knowledge of what our food is made up of and the various categories of nutrients
  • Determine what food groups would be beneficial for specific dietary requirements

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Medical Conditions & Awareness

Medical Conditions & Awareness

on Wednesday, 27 January 2016. Posted in e-Learning

Our Medical Conditions & Awareness category covers training on Mental Health & Disabilities, Health Conditions and Dementia. Click the blue button to book your online course.

MentalHealthDisabilitiesMental Health & Disabilities

Stress awareness

Stress awareness

Overview

We’ve designed this Stress Awareness course to help individuals recognise stress and the different possible signs and causes behind this.

This course will help to raise awareness of how stress can affect a workplace and will help to promote ways in reducing and relieving this.

Candidates will explore;

  • The causes of stress
  • How to identify common signs
  • How it can affect your workplace atmosphere
  • Different ways of combating stress

Duration

Half day or 60-minute online course 

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Self harm

Self harm

Overview

This subject is an extremely complex and emotional issue for both the individuals and the professionals involved with helping them. As well as raising awareness to this delicate subject, this course will explore understanding the issues of those who self harm and how you can provide them with support.

This course covers;

An in-depth look at what is defined as self harm and the facts surrounding this. Learners will gain an understanding of how victims of self harm act upon their emotions, as well as dispelling myths and covering the importance of this subject and how you can help.

This course also includes multiple references to further reading of this topic.

Course Duration

Half day or 60-minute online course 

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Learning disabilities

Learning disabilities

Overview

This course is designed to give learners a better understanding of learning disabilities and the different types of learning disabilities.

Learners on this course will also have the opportunity to explore techniques in dealing with difficult behaviours or situations often seen with learning disabilities. This will give candidates a better awareness of learning disabilities and the potential challenges surrounding this.

This course also includes;

  • An overview of what a learning disability is
  • How a learning disability is caused
  • Diagnosis and disability
  • Learning disabilities and other conditions

Course Duration

Half day or 30-minute online course

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Mental health awareness

Mental health awareness

Overview

A course designed to assist those working within a care environment, this course will help learners to understand the requirements to those receiving care so they can effectively respond to their needs.

Recognising the symptoms of mental disorders will help give candidates a broader understanding of the unique requirements of those suffering from a mental health issue, this allows for more knowledgeable staff and allows them to administer the best and most appropriate care possible.

This course will also cover;

  • Mental Health – a definition
  • The symptoms of a Mental Health Disorder and how to recognise them
  • How to respond effectively
  • Referral of a person with a Mental Health disorder
  • Support and caring for a person with a Mental Health Disorder
  • Discrimination and stigma
  • Medication and potential side effects from this

Course Duration

Half day or 30-minute online course

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Mental capacity act and deprivation of liberty safeguards

Mental capacity act and deprivation of liberty safeguards

Overview

Designed initially in 2007, the Mental Capacity Act (MCA) was created to strengthen the protection of vulnerable adults. This was then followed by The Deprivation of Liberties Safeguards (DOLS) further implemented in 2009.

From this course, learners will gain an understanding of the MCA, its background and relationship with DOLS. In addition to this, this will help candidates working within the care sector can ensure procedures are followed whilst fulfilling their role as a care giver.

This course also explores;

  • The fundamentals of the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards
  • When to assess
  • The definition of “capacity”
  • Principles of assessment
  • Carer liability
  • Recording your practice
  • Advance decision
  • What is Deprivation of Liberty?
  • Deprivation of Liberty Assessment
  • Helpful scenario discussions – including how to keep the best interests of those receiving care who may or not be able to consent

Duration

Half day or a 30-minute online course 

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Disability awareness

Disability awareness

Overview

This course provides learners with helpful guidance for workplaces and businesses, to help ensure compliance with the services, policies and procedures against the equality legislation – this allows organisations to have their services open to a wider range of users.

Completing this course will provide candidates with an awareness of where changes may need to be made to allow services to be more accessible for disabled people, allowing for a more positive and comfortable interaction.

Course-goers will explore;

  • Understanding your rights and responsibilities in regards to disability under the Equality Act 2010
  • Understanding different approaches to disability and how this can affect the services provided
  • How you can make your workplace/business accessible to all
  • Using appropriate language when interacting with disabled people

 

Course Duration

Half day or 60-minute online course

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Aspergers syndrome

Aspergers syndrome

Overview

Aspergers Syndrome affects people very differently; this course aims to provide an understanding of this to help learners have a better knowledge of this and how it may differ with each client.

People with this diagnosis may present core difficulties with social interaction and repetitive behaviours; this course explores how these symptoms may vary and is beneficial for learners to gain a wider understanding on.

Modules covered;

  • The main characteristics of Aspergers Syndrome
  • Its place on The Autistic Spectrum
  • Supporting individuals with Aspergers

Course Duration

Half day or 60-minute online course 

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Autism awareness

Autism awareness

Overview

We have developed this care-based training course primarily for care workers who often interact with individuals with autism.

This course aims to provide its learners with a better understanding of Autism and how it affects those which have it. We have designed this particular course to follow either Child development and Autism Awareness or Adult Mental Health and Autism.

This course will include;

  • An introduction to autism in children
  • The core characteristics of autism
  • Child development
  • Social interactions
  • Social communication
  • The potential sensory difficulties in autism

Duration

Half-day or a 60-minute online course

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HealthConditionsHealth Conditions

Drugs and Alcohol awareness

Drugs and Alcohol awareness

Overview

Having an awareness of drug and alcohol abuse within your workplace can help for employees to recognise warning signs to prevent a possible incident occurring within your workplace.

Covering a widespread of modules from drug classification to effects of drug use, this course explores the common indications and behaviours which are related with drug use and dealing.

Providing your employees with this training and providing an awareness of the above will help to reduce risk to your business providing a safer environment.

This course will cover;

  • Drugs classification
  • Drugs legislation
  • Drugs most commonly used on licensed premises
  • The drugs debate
  • Anti-drugs policy
  • Assessing risks
  • Control strategies
  • Spotting and stopping drug use and dealing
  • Environment planning
  • Information exchange
  • How to deal with drug-related medical emergencies

Course Duration

Half day or 60-minute online course 

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Legionnaires

Legionnaires

Overview

This course provides learners with a wider understanding of Legionnaires’ disease, including symptoms linked with the disease and the potential implications following an outbreak.

In addition to this, learners will gain knowledge on the relevant legislation and requirements for compliance.

Key elements of this course include;

  • Recognising the consequences of an outbreak of Legionnaires’ disease
  • An awareness of how Legionnaires’ outbreaks can occur in water handling systems
  • Being able to identify relevant legislation and compliance requirements
  • Understanding the role of water handling system owners
  • Understanding the role of water handling systems safety providers
  • Identify higher risk water handling system

Course Duration

Half day or 60-minute online course 

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Anaphylaxis

Anaphylaxis

Overview

Anaphylaxis is a severe allergic reaction which can be potentially fatal if not treated. Anaphylaxis is a reaction which attacks the immune system, affecting the whole of the body; typically within minutes of having contact with the allergen however sometimes a reaction can have a delayed effect and can occur hours later.

Learners on this course will explore

  • What is anaphylaxis
  • Signs and symptoms of anaphylaxis
  • Who is affected by anaphylaxis
  • Causes and triggers
  • Diagnosis of anaphylaxis
  • Treatment of anaphylaxis
  • The recovery position
  • What does recovery do?
  • The influenza vaccination

Course Duration

Half day or a 30-minute online course 

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Epilepsy Awareness

Epilepsy Awareness

Overview

Our epilepsy awareness course has been created to provide training to care workers who interact with clients who suffer with epilepsy.

Providing with learners a better understanding of epilepsy, its main effects, how the symptoms of this are controlled by prescribed medication and the importance surrounding this.

In addition to the learning outcomes below, candidates will also discover the behavioural differences and the seizures a person with epilepsy may suffer from as a result of their condition.

On this course, learners will explore;

  • An overview of Epilepsy, what it is and how it is caused
  • Recognising the different types of seizures
  • What action to take and how to safely care for someone having a seizure
  • Documenting and reporting after a seizure

Duration

A half-day or 60-minute online course

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Stroke awareness

Stroke awareness

Overview

Our Stroke Awareness training course provides a helpful insight and understanding of strokes to those working within a care environment.

Such things as recognising symptoms and side effects will help learners to provide the best care possible and the most effective treatment.

This course also covers;

  • Who is at risk of strokes
  • Understanding the symptoms of strokes
  • Treatment
  • Rehabilitation methods

Course Duration

Half day or 60-minute online course

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DementiaDementia

Dementia - interventions for cognitive and non-cognitive

Dementia - interventions for cognitive and non-cognitive

Dementia - interventions for cognitive and non-cognitive

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Dementia - clinical guidelines

Dementia - clinical guidelines

Dementia - clinical guidelines

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Dementia - dealing with challenging behaviour

Dementia - dealing with challenging behaviour

Dementia - dealing with challenging behaviour

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Dementia - types of dementia

Dementia - types of dementia

Dementia - types of dementia

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Dementia - an understanding

Dementia - an understanding

Dementia - an understanding

Overview

We have designed this course to benefit those working with people with dementia within a care environment.

Taking part in this course, candidates will;

  • Learn what is meant by the term “dementia”
  • The different types you may encounter
  • Be taught how to support those suffering from dementia
  • Be shown how to provide care to manage their change in behaviour
  • Learn strategies which will provide both the carer and the individual a way to manage their symptoms

The above will provide learners with skills in which to support carers and persons suffering from dementia, as well as establishing a general understanding of dementia and the issues which universally surround this.

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