Health & Social Care

on Wednesday, 27 January 2016. Posted in e-Learning

The Health & Social Care category features training in The Roles and Responsibilities of Care Workers, the Care Act and Care Certificate. Click through to the booking page with the blue button.

RolesResponsibilitiesofCareWorkersRole & Responsibilities of Care Workers

Care act - Assesment and eligibility

Care act - Assesment and eligibility

Overview

The assessment and eligibility process is one of the most important elements of the care and support system. The assessment is the key interaction between the local authority and an individual. It should not just be seen as a gateway to care and support, but should be a critical intervention in its own right, which can help people to understand their situation and access support when they require it.

 

Learning Outcomes

  • Appropriate and proportionate assessment
  • Preventing needs
  • Taking a holistic, strengths-based approach
  • Supporting a person’s involvement
  • To understand the roles, responsibilities and expertise
  • Build an understanding of National eligibility framework
  • To gain an insight into the National carers’ eligibility framework

 

Verification of death

Verification of death

Overview

This e-Learning course is catered for nurses working in primary care, supportive care and in care homes. On completion of the course nurses will be able to competently verify the death of an adult in both the expected and unexpected death context, and things they should consider for both situations.

Learning Outcomes

  • To understand professional context and legislation related to death verification and certification
  • To gain an understanding of the different policies for expected and unexpected death and be able to differentiate between the two scenarios
  • To develop the skills to sensitively perform verification of death

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End of Life - advanced care planning

End of Life - advanced care planning

Overview

This course provides learners with an introduction to advance care planning in conjunction with the context of end of life care.

Modules covered include

  • Defining advanced care planning
  • Describing the process of advance care planning
  • Discuss the reasons behind why advance care planning has been introduced
  • Identifying principles of good practice within the process of advance care planning
  • Examining FAQs which patients may have concerns about regarding advance care planning
  • Identifying where additional information regarding advance care planning can be found

Course Duration

Half day of 60-minutes online course 

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Palliative and end of life care

Palliative and end of life care

Overview

Our Palliative Care awareness course is designed specifically for carers working with those who have a life-limiting illness.

We’ve tailored this course to give learners the ability to provide care with confidence applying an understanding of palliative care, focusing on the comfort of the individual, their needs  and fulfilling the role with empathy.

Learners will also gain from this role;

  • An understanding of palliative care
  • How to cope with palliative care
  • An understanding of the different types of complementary therapies
  • How to provide emotional support

Course Duration

Half day or 60-minute online course 

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Infection prevention and control

Infection prevention and control

Overview

This Infection Prevention and Control course is designed to promote the importance of taking controlled measures against infection within the workplace.

From this, employees will understand the obligations and key responsibilities which need to be implemented when dealing with infection control issues. In addition to this, learners will be able to demonstrate different techniques to promote maintaining a clean environment.

This course will cover; 

  • Definition of Infection Control
  • The Chain of Infection
  • Different types of germs and infection
  • Health Care-Associated Infections
  • The importance of infection control and the management of HCAI
  • Preventing Infection
  • Personal protective equipment
  • Effective hand washing techniques
  • The importance of policy and legislation regarding infection control
  • CQC

Course Duration

Half day or a 30-minute online course

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Managing risk, minimising restraint

Managing risk, minimising restraint

Overview

This course helps to increase learners understanding of restraint, the different levels of restraint and what it means for different people.

Participants on this course may find the content useful for an understanding into their own work practice.

Candidates will discover;

  • The different types of restraint, from physical intervention to failing to assist an individual
  • Knowing when to use restraint
  • Knowing that minimising the use is important, but sometimes a necessary action
  • Restraint within the care environment
  • Knowing the individual, valuing the views of others and working as a team to reduce the need for restraint

Course Duration

Half day or 60-minute online course

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Moving and handling of people

Moving and handling of people

Overview

This course has been designed to teach learners how to safely reposition or move people. This course covers the essential knowledge and techniques required to prevent injury to themselves and the person being moved.

This training programme also covers the legal requirements surrounding the handling of people.

Learners will also gain knowledge on;

  • The Health and Safety at Work Act 1974
  • Manual Handling Regulations 1999
  • Duty of care
  • Moving and handling assessments
  • The basic principles of safer handling
  • Company handling policy
  • Anatomy
  • Unsafe practice
  • Safe use of equipment
  • Moving and transferring

Course Duration

Half day or 30-minute online course 

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Reablement

Reablement

Overview

This one day course can be beneficial not only for Reablement workers, but also those who work within a care environment to have a broader knowledge of caring for reabled clients, should they ever have to take over their care.

This course will provide an essential awareness for learners so they understand when to “do for” and when to “do with”.

Key elements covered on this course;

  • What is meant by the term “reablement”
  • The benefits and drawbacks of independence
  • Understanding the merits and demerits of; “doing for”, “doing with” and “not doing”
  • The principles of sensible risk management
  • Identifying the physical, psychological, social and spiritual blockages that can impede recovery
  • The importance of respecting person choices
  • How respect can increase motivation
  • Learning to deal with resistance
  • Exploring how interventions can increase personal confidence
  • Delivering positive feedback
  • Creating a person-centred reablement care plan

Course Duration

Full day or 60-minute online course 

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Communication

Communication

Overview

Our communication course helps to increase the awareness of employees and the importance of good communication and record keeping within both a care and working environment.

Completing this course will help to refine learners communication skills and will teach them the importance of this and recording information effectively.

Candidates will;

  • Be taught the definition of communication
  • The different methods of communication
  • Positive communication techniques
  • Legislation and good practice
  • The key principles of record keeping
  • How to keep care records
  • The models of communication
  • How to manage and prevent errors

 

Duration

This is a half day course

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Dignity and respect

Dignity and respect

Overview

A course suitable for all, this theory-based seminar will teach learners how to apply the fundamentals of Dignity, Privacy and Respect to their working environment.

A positive way to reinforce the ideologies behind teamwork, this course is both suited to those who require this course as a part of working within a Health and Social Care Environment, and also as an induction course for new starters within your company.

From this course, candidates will learn;

  • The definitions of Dignity, Privacy and Respect
  • Examples of Best Practice and how this effects the workplace
  • Examples of how Poor Practice can have a negative effect in the workplace
  • Legislation Policy/Procedure of Organisation
  • What counts as discrimination
  • Specific care needs
  • How and where to implement change

Duration

Full day or a 60-minute online course

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Safeguarding of vulnerable people (SOVA)

Safeguarding of vulnerable people (SOVA)

Overview

Our Safeguarding of Vulnerable People course has been created specifically for those working within the care industry, and will hopefully help to raise awareness of the importance surrounding Safeguarding Vulnerable People.

From this, candidates will discover;

  • The definition of safeguarding
  • Vulnerabilities and what makes an adult open to abuse
  • The different kinds of abuse
  • How to recognise signs of abuse
  • Symptoms relating abuse
  • How to deal with abuse effectively
  • Legislation
  • Report and record keeping

Course Duration

Half day or 30-minute online course

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Safeguarding children

Safeguarding children

Overview

Our Safeguarding Children course provides those working within a childcare environment, or those who have frequent interaction with children, an introduction to the safety and welfare of children.

This course will also cover;

  • Legislation and guidance
  • Recognising signs of child abuse
  • Responding to concerns
  • Fulfilling a “duty of care”
  • Who to contact surrounding a concern
  • Safe practice

Course Duration

Half day or 30-minute online course 

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Care planning and record keeping

Care planning and record keeping

Overview

Taking part in our Care Planning and Record Keeping course will give candidates the fundamental skills to understand care planning and how their work can be affected positively by this.

In addition to the main learning outcomes of this course, learners will find this course useful to helping them work alongside other working professionals and will help them apply this practice to meet the needs of others.

Learners will discover;

  • Why care plans should be reviewed and revised
  • The stages of care planning to follow
  • How to create a care plan
  • The assessment process
  • Working alongside other professionals
  • Observation skills

 

Duration

This is a half day course

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Duty of care

Duty of care

Overview

This course provides learners with the understanding of what is meant by them having a “duty of care” to the people they support. In short, this term translates to you having a duty to keep those in your care safe from harm; this can be achieved by working safely, protecting the individuals well-being and their personal information and managing potential risks.

Course Duration

Maximum course duration of 60 minutes

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Work in a person centered way

Work in a person centered way

Overview

This course will explore people as individuals and how their needs may differ. This is essential learning for Social Care Workers who will need to provide care tailored to each individual they are supporters.

Course Duration

Course lasts up to a maximum 60 minutes 

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Your personal development

Your personal development

Overview

This course looks at getting you to understand your specified job role, your responsibilities and main duties fully. Having set goals in place, knowing what is required of you and knowing how to go the extra mile will allow you to develop within your career and will ensure you are fulfilling your job role to the best of your ability.

Course Duration

This course lasts for a maximum of 60 minutes 

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Understand your role

Understand your role

Overview

This course is designed to benefit those working with a Social Care worker role.

Modules covered provide learners with a better understanding of your responsibility towards those you are supporting. In most cases these people are in a vulnerable state which is why it is important to have a comprehension of the support you provide based on the social care value.

Course Duration

A maximum of 60 minutes

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CareActCare Act

Care act - review of care and support plans

Care act - review of care and support plans

Overview

This online course covers the 2014 Care Act and the local authority’s system of reviewing a person’s care plan periodically. Learners will discover the importance of reviewing a plan to ensure that their needs continue to be met and to evaluate whether any changes need to be made.

Learning Outcomes

  • To learn about planned reviews
  • To learn about unplanned reviews
  • To learn about requested reviews
  • To find out about the revision of the care and support plan

 

Care act - direct payments

Care act - direct payments

Overview

This online course breaks down key aspects of the Care Act 2014 so that learners can find out about the local authority’s responsibility to inform a person how to use and manage direct payments, providing appropriate information and advice.

Learning Outcomes

  • To learn about the importance of providing advice
  • To understand what the roles of the nominated person and authorised person entail
  • To learn about the four conditions when a person has capacity
  • To learn about the five conditions when a person lacks capacity
  • To find out about the process of administering, monitoring, reviewing and discontinuing direct payments
  • To find out about payments, on-costs, contingencies and employment costs
  • To learn about safeguarding through direct payments
  • To discover how family members are paid
  • To learn about short-term and long-term care in a care home
  • To learn about becoming an employer
  • To gain an understanding of how direct payments for local authority services are managed
  • To learn about direct payments in the form of pre-payment cards

 

Care act - Integration cooperation and partnership

Care act - Integration cooperation and partnership

Overview

On this course, learners will discover how integration has been a cornerstone of public policy across health and social care since the introduction of the Care Act 2014. They will also discover the impact it has had on local authorities and agencies involved in public care.

Learning Outcomes

  • To learn the terms of the Care Act 2014 and the duties that fall to the local authorities
  • To gain an awareness of the duty to promote greater integration
  • To learn about the duty to cooperate
  • To discover all there is to know about integration, cooperation and partnerships in practice
  • To look at examples of working together
  • To learn about integration with the NHS
  • To learn about integration with housing providers
  • To learn about integration with other providers
  • To gain an understanding of the strategic planning process
  • To discover how commissioning across agencies works
  • To learn about integrated assessments

 

Care act - transition to adulthood

Care act - transition to adulthood

Overview

With the help of this online course learners will discover the challenges children in a position of care face as they make the transition from childhood to adulthood.  

Learning Outcomes

  • To discover who should have a transition assessment
  • To learn why transition is important
  • To gain an awareness of the impact that transitions can have
  • To discover what contributing factors create an effective transition
  • Discover who should be aware of transitions
  • To learn who is entitled to a transition assessment
  • To develop the knowledge of issues that can occur regarding capacity and consent
  • To understand how agencies cooperate
  • To learn about the transition to higher education
  • To learn about the transition to NHS continuing healthcare

Care act - personal budgets

Care act - personal budgets

Overview

In this online course, learners will discover how personal budgets are used as part of a care and support plan.

Learning Outcomes

  • To find out the elements of the personal budget
  • To learn about elements of care and support that are excluded from the personal budget
  • Understanding how the personal budget is calculated
  • To discover how the final budget is agreed upon
  • To find out the uses of the personal budget
  • To learn how a carer’s personal budget is used
  • To learn about carers personal budgets that apply to adults being cared for that do not have eligible needs
  • To find out about appeals and disputes

Care act - care and support planning

Care act - care and support planning

Overview

Local Authorities have a legal requirement to take a person-centred approach to care planning. This online course highlights aspects of the Care Act 2014 that puts people at the heart of their care and gives them ownership of the planning process.

Learning Outcomes

  • To discover the definitions of ‘person-centred planning’ and ‘support planning’
  • To learn about the background of person-centred planning
  • To discover the key aspects of person-centred planning
  • To learn about the planning and review process
  • To gain an understanding of why it’s important to involve people in the planning process
  • To establish what makes a good plan
  • To outline what a plan must include
  • To discover the key principles behind combined and joint planning
  • To learn about the factors that must be considered before a plan is officially signed-off
  • To gain an awareness of the duties the local authorities must uphold towards those at risk of harm
  • To learn how to get the individuals at risk involved in the planning procedure
  • To gain an understanding of the local authority’s duties towards those who may lack capacity

Care act - deferred payments

Care act - deferred payments

Deferred payments help individuals during a stressful period in their lives as they make the transition from their home into a care facility. Discover more about deferred payments with this online course.

 Learning Outcomes

  • To discover the aims of DPA
  • To develop the knowledge of how people can pay for their care
  • To understand the eligibility criteria for individuals looking to defer payments
  • To uncover the reasons why a DPA can be refused
  • To gain an awareness of the information and advice that must be provided
  • To discover how much can be deferred
  • To learn how the equity limit is calculated
  • To learn about how property can be used as security and what happens
  • To learn about the administration fees and interest charges that can be included
  • To gain an awareness of the factors that are considered when making a DPA
  • To learn how DPAs are terminated

Care act - Charging and financial assessment

Care act - Charging and financial assessment

Overview

This course educates learners about the single legal framework established with the Care Act for charging for care and support. Once the course has been completed, learners will have gained an understanding of how local authorities determine whether to charge an individual when arranging to meet their care and support needs.

 

Learning Outcomes

  • To discover which services are paid for and the services that do not require payment
  • To understand the factors you should consider when undertaking a financial assessment
  • To uncover the implications of the Act for self-funders requiring care in a care home or another environment
  • Discover what happens if someone if a person lacks capacity
  • To gain an awareness of the deprivation of assets
  • To discover who pays for top-up fees and how this is managed
  • To develop an understanding of what carers can be charged for
  • Learn about debt recovery

Care act - Independent advocacy

Care act - Independent advocacy

Overview

 Independent Advocacy allows people to have a voice and control over their own circumstances. The purpose of this course is to educate people about the role of independent advocates and how they provide support by speaking on behalf of those who are unable to do so themselves.

 

Learning Outcomes

 

  • To understand the definition of ‘substantial difficulty’
  • To discover the four areas ‘substantial difficulty’ is found
  • To be able to determine when someone has ‘substantial difficulty’ being involved
  • To gain an awareness of who is considered an ‘appropriate individual’
  • To learn the role and responsibilities of an ‘appropriate individual’
  • Understanding what independent advocacy is
  • To discover the roles and responsibilities of the independent advocate
  • Learn the support that independent advocates require to fulfil their role
  • To learn about the Mental Capacity Act interface.

Care act - Assesment and eligibility

Care act - Assesment and eligibility

Overview

The assessment and eligibility process is one of the most important elements of the care and support system. The assessment is the key interaction between the local authority and an individual. It should not just be seen as a gateway to care and support, but should be a critical intervention in its own right, which can help people to understand their situation and access support when they require it.

 

Learning Outcomes

  • Appropriate and proportionate assessment
  • Preventing needs
  • Taking a holistic, strengths-based approach
  • Supporting a person’s involvement
  • To understand the roles, responsibilities and expertise
  • Build an understanding of National eligibility framework
  • To gain an insight into the National carers’ eligibility framework

 

Care act - Information and advice

Care act - Information and advice

Overview

This course provides learners with an invaluable insight into the Care Act, allowing them to make well-informed decisions about the care and support of a family member or patient. This course not only teaches learners how to manage to manage funding, but also gives them greater control over how care and support systems are managed.

Learning Outcomes

  • To gain an awareness of why providing information and advice is vital
  • To learn about the types of information and advice out there
  • Discover the problems people have encountered when trying to access important information and advice
  • To understand the two basic duties of the local authorities in terms of providing information and advice
  • Understanding the relationship between the local authorities with other national sources of information
  • Learning how the local authorities should work alongside other national sources of information
  • To gain an awareness of the local authorities thought processes regarding the services they provide to communities
  • Developing an understanding of when local authorities should provide impartial advice

Care act - Introduction and overview

Care act - Introduction and overview

Overview

This course introduces learners to key principles outlined in the Care Act 2014. Designed to help learners understand and implement the Act, this course is perfect for those working in care and support services.

Learning Outcomes

  • To understand the reasons behind the introduction of the Act
  • Establish the key changes implemented after the Act was introduced
  • Discover key aspects of legislation, regulations and statutory guidance
  • Gain an understanding of the framework of the ACT and the impact it has
  • Learn about the wellbeing principle
  • Understand the role and responsibilities of the local authorities
  • To understand how the assessment, eligibility and care and support planning processes operate
  • To gain an awareness of how to Act has influenced the lives of people who need care and support

CareCertificateCare Certificate

Care Certificate Standard 15: Infection prevention and control

Care Certificate Standard 15: Infection prevention and control

Overview

This course covers the actions to take to prevent the possibility of infections and the safety measures you can take to control a potential outbreak.

Modules covered include;

  • National Occupational Standards
  • IPC6.2012 Use personal protective equipment to prevent the spread of infection

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Care Certificate Standard 14: Handling information

Care Certificate Standard 14: Handling information

Overview

Learners on this course will discover the correct procedures to handling private information and gain an understanding on protecting a person’s right to confidentiality.

Modules covered

  • National Occupational Standards
  • SCDHSC0021 Supporting effective communication
  • SCDHSC0031 Promoting effective communication

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Care Certificate Standard 13: Health and Safety

Care Certificate Standard 13: Health and Safety

Overview

This covers the required understanding of Health and Safety and promotes learners on how to uphold the privacy, dignity, rights, health and well-being of those using services provided health and care roles.

Highlighting the importance of working together with your colleagues, this course shows learners how a group effort can help to provide a higher standard of service and support to those receiving care. Communication is also covered within the modules to help improve the health and well-being of both the carers and those using the services provided.

Candidates will learn

  • National Occupational Standards
  • CHS2 Assist in the administration of medicine
  • CHS6 Move and position individuals
  • SCDHSC0022 Supporting the health and safety of yourself and individuals
  • SCDHSC0223 Contributing to moving and positioning individuals
  • SCDHSC0032 Promoting health, safety and security in your working environment

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Care Certificate Standard 12: Basic life support

Care Certificate Standard 12: Basic life support

Overview

This course covers the basic steps to provide potentially life-saving treatment to an unconscious, non-breathing casualty.

Modules Covered Include

  • National Occupational Standards
  • CHS36 Provide Basic Life Support

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Care Certificate Standard 11: Safeguarding children

Care Certificate Standard 11: Safeguarding children

Overview

This course provides learners with an understanding of what you must do if the safety of a child within your care is at risk. Modules of this course also highlight the importance of using whistle-blowing procedures and how to report any suspicions if a child outside of your care may be in a danger, working in collaboration with colleagues to ensure the delivery of safe and supportive healthcare.

As a care-giver it is imperative that you carry out your role safely and report any actions of omissions by yourself or colleagues that you may feel compromises the safety of those who use health care services.

Modules covered in this course include

  • National Occupational Standards
  • SCDHSC0034

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Care Certificate Standard 10: Safeguarding adults

Care Certificate Standard 10: Safeguarding adults

Overview

This course covers an understanding of what you must do as an employee to ensure your safety at work. This covers telling your supervisor or employer about any issues which may affect your ability to carry out your work competently and safely and reporting any actions or omissions by yourself or colleagues that you may feel compromises the safety of those who use health and care services.

This course also highlights the importance of using whistle-blowing procedures to report any suspicions and also working in collaboration with colleagues to ensure the delivery of safe and supportive healthcare.

Modules in this course include;

  • National Occupational Standards
  • SCDHSC0024 Support the safeguarding of individuals

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Care Certificate Standard 9: Awareness of Mental Health conditions, dementia and learning disability

Care Certificate Standard 9: Awareness of Mental Health conditions, dementia and learning disability

Overview

Modules in this course include;

  • National Occupational Standards
  • MH14.2013 Identify potential mental health needs and related issues

Care Certificate Standard 7: Privacy and dignity

Care Certificate Standard 7: Privacy and dignity

Overview

This course has been designed to promote and uphold the privacy and dignity of those receiving care as well as the workers administering care.

Modules in this course include;

  • National Occupational Standards
  • CHS 6 The movement and positioning of individuals
  • SCDHSC0024 Supporting the safeguarding of individuals
  • SCDHSC0223 Contributing to moving and positioning
  • SCDHSC0234 Upholding the rights of individuals
  • SCDHSC3111 Promoting the rights and diversity of individuals

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Care Certificate Standard 6: Communication

Care Certificate Standard 6: Communication

Overview

This course helps learners explore different communication techniques to provide a better environment and also to promote the health, safety and well-being of those using the health and care services including the workers administering care.

Modules in this course include;

  • National Occupational Standards
  • GEN97 How to communicate effectively in a healthcare environment
  • SCDCCLD0201 Supporting effective communication
  • SCDHSC0031 Promoting effective communication
  • SCDHSC00243 Practicing the safe use of materials and equipment
  • SCDLDSS1 How to use communication to build positive relationships with children, young people and their families

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Care Certificate Standard 5: Work in a person centered way

Care Certificate Standard 5: Work in a person centered way

Overview

The aim of this course is to promote the importance and uphold the privacy, dignity, rights, health and wellbeing of people who use health and care services including the workers administrating care.

Learners are taught how working together with your colleagues can help to ensure all care provided is safe and supportive and delivered to a high standard.

Modules in this course include;

  • National Occupational Standards
  • SCDHSC0024 Supporting the safeguarding of individuals
  • SCDHSC0026 Supporting individuals to help them use facilities and to access information on services
  • SCDHSC0234 Upholding the rights of individuals
  • SCDHSC0332 Promoting positive self-esteem and a sense of identity to individuals
  • SCDHSC0350 Supporting the spiritual wellbeing of individuals

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Care Certificate Standard 4: Equality and diversity

Care Certificate Standard 4: Equality and diversity

Overview

This course promotes equality and diversity and raises awareness of the importance of this within a healthcare environment.

Modules in this course include;

  • National Occupational Standards
  • GEN12 Evaluating your own values and priorities
  • SCDCCLD0203 Supporting the development of children and young people
  • SCDHSC0034 Promoting the safeguarding of children and young people
  • SCDHSC00s4 Promoting the safeguarding of individuals
  • SCDHSC0234 Upholding the rights of individuals
  • SCDHSC3111 Promoting the rights and diversity of individuals

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Care Certificate Standard 3: Duty of care

Care Certificate Standard 3: Duty of care

Overview

This course covers all required knowledge to provide learners with an understanding of the standards they are required to meet in regards to their duty of care as detailed in the Code.

Modules in this course include;

  • National Occupational Standards
  • SCDCCLD0203 Supporting the development of children and young people
  • SCDHSC0024 Supporting the safeguarding of individuals
  • SCDHSC0034 Promoting the safeguarding of children and young people
  • SCDHSC0035 Promote the safeguarding of individuals
  • SCDLDSS2 Safeguarding and protecting the well-being of children and young people

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Care Certificate Standard 2: Your personal development

Care Certificate Standard 2: Your personal development

Overview

This course allows learners to improve their own practice to provide better quality care and support by developing their existing skills.

Modules in this course include;

  • National Occupational Standards
  • GEN12 Evaluation your own values and priorities
  • GEN13 Synthesise new knowledge into the development of your work
  • SCDHSC0023 Developing your knowledge to help improve your practice
  • SCDHSC0033 Developing your practice through reflection and learning

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Care Certificate Standard 1: understand your role

Care Certificate Standard 1: understand your role

Overview

This course teaches candidates the benefits of working together with your colleagues, to help provide safe and supportive healthcare to a high standard.

Modules in this course include;

  • National Occupational Standards
  • SCDHSC0023 Developing your knowledge and practice
  • SCDHSC0227 Working together with carers

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