I provide our customers with impartial advice and a high standard of customer service as part of the defibshop administration team.
Working closely with our customers, I help them find out exactly what they need and advise them about which products will suit them best. We offer a large range of client services, including recording expiry dates of consumables, AED health checks and free replacement electrode pads, which I always offer to our customers to provide them with the highest level of professional service. This shows we will always go further to make sure that they, and their defibrillator, are looked after.
I enjoy speaking with customers on the phone and answering their questions so they finish the phone call feeling much less confused about all of the different defibrillators. I love having a laugh and a giggle with everyone in the office too.
I’ve recently had a baby boy called Charlie as well as having 2 very cute Cavapoos called Hank and Walter (as you can tell, I’m also a Breaking Bad fan)!
Got a question? You can send me an email at: