As an Account Manager for defibshop, it's my job to ensure that we provide the highest standard of service that our customers are used to. Being the first port of call for all new and returning customers, I process orders and provide updates so they are fully informed.
This enables me to build a rapport with our customers when they're looking for anything to do with defibrillators.
There are no two days the same and that's one of the best things about my job, I love how diverse the role can be.
One thing you may not know about me is that I grew up in Benllech on Anglesey and I'm fluent in Welsh. I can also say that really long place name in Wales too: Llanfairpwllgwyngyllgogerychwyrndrobwllllantysiliogogogoch.